Quote Originally Posted by Shneibel View Post
and the support say : you can Pm moderate on the forum -.-

Thank, I ll contract them again
If it was website support they either tell you to contact in game or open a thread here (the latter doesn't guarantee a response)

If it was in game support they either tell you to contact website support or open a thread here (the latter doesn't guarantee a response)

Perhaps you misunderstood what they asked you to do.