Character customization is important to me and starts right when I create the character.

Being used to the likes of Skyrim (or even - blegh - ESO...), I feel the character customization here is lacking.

It feels a bit basic when compared to some other games/mmo's out there.

In essence, if you see too many people running about looking like a twin (which happens here and I'm not talking about clothes), there's too little customization.

On top of it, for some reason that I'm not sure of, to get clothes customized you have to basically sell your soul or something... and get level 50 because... Yoshi seems to think no one below that level wants to get rid of those idiotic tin can helm+armors that some guy came up with or get rid of the forced cowls. (I personally skip those armors and hope they burn in hell).

I think clothes/armor customization should come at level 25-30... around the same time you get your companion chocobo.

And then you have all this "please be a master crafter to make <insert useless, glamour item>" or whatever... for the next dyes you have to be what? 99 star crafter?

All this to say: customization is important and this game is too limited and too gated in it.