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  1. #1
    Player
    Mika_Always's Avatar
    Join Date
    Sep 2014
    Posts
    4
    Character
    Super Farron
    World
    Lich
    Main Class
    Fisher Lv 57

    Game crashes when moving to a new area since update

    Hi Guys!
    Ever since the latest update, I've found that my game freezes when moving into a new area. For example, when you enter and you get the location name screen, it becomes "not responding".
    Kind Regards
    M
    (0)

  2. #2
    Moderator Boretalith's Avatar
    Join Date
    Sep 2013
    Posts
    979
    We appreciate you taking the time to report this error to us. However, there are still some details that we need to collect from you before we are able to investigate this properly. If you could please provide the following information, we will make sure that your report is looked into so we can try to resolve it.

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    (0)