2.4 for the new dyes? (metallic gold/silver, pure white, jet black)

[Naoki_Yoshida]

Hello everyone. This is FFXIV Producer/Director Yoshida.

I’d like to explain a little bit about an error that occurred during a recent update, which led to metallic gold dye failing to drop in quick exploration ventures. The update was intended to make all the rare dyes drop with equal probability, but due to a programming error, the last line of data failed to trigger. As the metallic gold dye came at the end of the list, this meant that it couldn’t be obtained. I’m really sorry about this.

I know a lot of you were excited about playing around with the dyes, and spent a lot of ventures sending out your retainers to find them.

By way of apology, we’ll be sending all players with active subscriptions, including internet café-only subscriptions, four pots of metallic gold dye via the Moogle Delivery Service. (This applies to full accounts only. Unfortunately, players with free trial accounts will not receive this letter.)

We’ve addressed the problem on our end, and the QA team is currently making sure everything works as it should. We’re planning to release a hotfix to correct the issue on Thursday, October 16. We’ll send out the pots of dye via the Moogle Delivery Service at the same time. As soon as we can confirm when the issue will be fixed, or when the letters will be sent, we’ll post it in Topics straight away.

Please note that this is the first time we’ve implemented this method of drop randomization. None of these changes affect drop calculations for other items, which we’ve verified to be working as intended.

I apologize again for this error, and hope the gift will go some way to making up for the problems it caused.

Thank you for your continued support of FFXIV.

[Meshico]

Hello everyone. This is FFXIV Producer/Director Yoshida.

[W]e’ll be sending all players with active subscriptions, including internet café-only subscriptions, four pots of metallic gold dye via the Moogle Delivery Service. (This applies to full accounts only. Unfortunately, players with free trial accounts will not receive this letter.)

Please note that this is the first time we’ve implemented this method of drop randomization. None of these changes affect drop calculations for other items, which we’ve verified to be working as intended.

Thank you for your continued support of FFXIV.

Wohoo, ty Yoshida-san

[Magistrella]

By way of apology, we’ll be sending all players with active subscriptions, including internet café-only subscriptions, four pots of metallic gold dye via the Moogle Delivery Service. (This applies to full accounts only. Unfortunately, players with free trial accounts will not receive this letter.)

How about i get those ~300-350 ventures back i tried finding them instead of a measly 4 pots that EVERYONE, not only those with retainers that actually can find them, gets. Or the ~50-60k seals i blew on that and rather could've saved for 2.4 for new stuff that is probably comming. Or a couple 100 shards for the stuff i crafted to get those seals?

Quite disappointed that it took you 5 days to find that out. Now i don't really want them anymore either if everyone and there grandmother is running around as Powerranger Gold...

Anyways - Thank you announcing it pre Hotfix, 2 days more to send my retainers back to useful stuff ('-')/

[mero-ix]

How about i get those ~300-350 ventures back i tried finding them instead of a measly 4 pots that EVERYONE, not only those with retainers that actually can find them, gets. Or the ~50-60k seals i blew on that and rather could've saved for 2.4 for new stuff that is probably comming. Or a couple 100 shards for the stuff i crafted to get those seals?

Quite disappointed that it took you 5 days to find that out. Now i don't really want them anymore either if everyone and there grandmother is running around as Powerranger Gold...

Anyways - Thank you announcing it pre Hotfix, 2 days more to send my retainers back to useful stuff ('-')/

Or maybe you shouldn't blame Yoshida for your poor life decisions? Q.Q

[AestaValis]

How about i get those ~300-350 ventures back i tried finding them instead of a measly 4 pots that EVERYONE, not only those with retainers that actually can find them, gets. Or the ~50-60k seals i blew on that and rather could've saved for 2.4 for new stuff that is probably comming. Or a couple 100 shards for the stuff i crafted to get those seals?

Quite disappointed that it took you 5 days to find that out. Now i don't really want them anymore either if everyone and there grandmother is running around as Powerranger Gold...

Anyways - Thank you announcing it pre Hotfix, 2 days more to send my retainers back to useful stuff ('-')/

Chances are you would have only gotten at most 4 pots anyway........

[Magistrella]

Chances are you would have only gotten at most 4 pots anyway........

I got 10 black, 6 silver 6 white - and since, as he said, they are not affected by any loot-table nor affecting other loot-tables in any way: i would have gotten plenty - but hey, all good for those that weren't sick at home and didn't blow their resources they planned to have for 2.4

Enjoy your colors, i only wanted one for my glasses anyways - as you cant dye furnitures with it - sadly...

[Gemma]

i only wanted one for my glasses anyways - as you cant dye furnitures with it - sadly...

Huh? Am I crazy or did anyone else dye furniture?
Cause I got like freakin 8 pots of pure white (uggh -_-) & I decided to dye my alc coat & two pieces of furniture in my personal room.
So while I understand you're bummed about the ventures & what not I think we can dye furniture.

[Man-Sam]

Huh? Am I crazy or did anyone else dye furniture?
Cause I got like freakin 8 pots of pure white (uggh -_-) & I decided to dye my alc coat & two pieces of furniture in my personal room.
So while I understand you're bummed about the ventures & what not I think we can dye furniture.

You can use the black and white on housing items, unfortunately though you cannot use the silver, or (I'm presuming) the gold oh well, can't win em all!

[Alistaire]

Chances are you would have only gotten at most 4 pots anyway........

idk about that...if they were supposed to be equal rarity what I had happen today could've been a lot more...golden:

[TheMunimai]

How about i get those ~300-350 ventures back i tried finding them instead of a measly 4 pots that EVERYONE, not only those with retainers that actually can find them, gets. Or the ~50-60k seals i blew on that and rather could've saved for 2.4 for new stuff that is probably comming. Or a couple 100 shards for the stuff i crafted to get those seals?

Quite disappointed that it took you 5 days to find that out. Now i don't really want them anymore either if everyone and there grandmother is running around as Powerranger Gold...

Anyways - Thank you announcing it pre Hotfix, 2 days more to send my retainers back to useful stuff ('-')/

They didn't have to give you anything, and you made the conscious decision to send your retainers out.

How about being a little more grateful next time...