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  1. #1
    Player
    Lethion's Avatar
    Join Date
    Jun 2011
    Posts
    30
    Character
    Lethion Valderien
    World
    Odin
    Main Class
    Scholar Lv 60

    Constant lose of connection ingame

    It seems quite a few ppl, me included, have lately been experiencing a lose of connection ingame shortly after login in, every time we login. Sometimes we get a 30002 error but mostly the game just freezes with 0 R but the chat still works.

    The problem seems to be server side since no one has problems with enything but FFXIV.

    EDIT: after a little test with my linkshell it seems my character does not show signs of connection lost until i get the 30002 error after roughly 10 mins.

    Have tried several things like: reinstalling the game, disabeling firewall/antivirus, removing router, exchanging modem, adjusting game settings, disabeling QoS packet and clearing caches.

    Platform: Windows 7 64bit
    ISP: TDC
    Type of Internet Connection: Cable
    Internet Connection Speed: 2mbps
    Date & Time: Started on august 1st and has happened every time i log in ever since.
    Frequency: every time i play, usually between 5secs to 5mins after loged in.
    Character Name: Lethion Meladar
    Race: Hume
    World: Besaid
    Class/Skill Rank: Lancer 37
    Physical Level: 43
    Area and Coordinates: All
    Party or Solo: both
    NPC Name: none
    Monster Name: none
    In-Game Time:
    Steps:
    1. Log on with my character
    2.After a short time my s/r goes to 4x/0 and everything ingame stops in its tracks, i can still run around tho and chat still works fine. this happens no matter if i stand still, walk around or fight. Tends to happen faster in a crowded area though.
    3. After about 10 mins i get a 30002 error stating there was a server error.
    (1)
    Last edited by Lethion; 08-04-2011 at 12:40 AM.

  2. #2
    Player
    Loth's Avatar
    Join Date
    Mar 2011
    Posts
    233
    Character
    Loth Falken
    World
    Lich
    Main Class
    Conjurer Lv 50
    Sadly I have been having this for the past two days, and as you say, everything else works just fine, so I have gotten my MMO fix from another MMO I play.

    The R0, if you give it enough time, will give you the 30002 Game Server Error, at least it does to me, just have to wait 8-9 minutes from the time it locked up, and the "error" will happen.
    (1)

  3. #3
    Player
    Lethion's Avatar
    Join Date
    Jun 2011
    Posts
    30
    Character
    Lethion Valderien
    World
    Odin
    Main Class
    Scholar Lv 60
    Yea that the exact same thing, i had a LS friend check me ingame when i went to R0 and according to him i was not showing a lose of connection on his screen for some reason until the point where i got the 30002.
    (1)

  4. #4
    Moderator Emdub's Avatar
    Join Date
    Feb 2011
    Posts
    242
    Greetings Lethion!

    Thank you for taking the time to report this concern for us! Not being able to get into the game is quite frustrating. I would be more then happy to submit this for you, however, I would like to ask that you please give us some additional information on this matter. Please fill out as much as you're able from the following template for us. Upon receipt, we will submit this for review for you! Although it may seem as though this template is not necessary as it requests information related to your character specifically, however, the information you give might help find the exact cause as to why an issue may be happening.

    Thank you for your time and apologies for any inconvenience!

    -=Game Master Emdub=-

    Platform:
    ISP:
    Type of Internet Connection:
    Internet Connection Speed:
    Date & Time:
    Frequency:
    Character Name:
    Race:
    World:
    Class/Skill Rank:
    Physical Level:
    Area and Coordinates:
    Party or Solo:
    NPC Name:
    Monster Name:
    In-Game Time:
    Steps:
    1.
    2.
    3.
    <*Add more steps if necessary.>
    (2)

  5. #5
    Player
    Lethion's Avatar
    Join Date
    Jun 2011
    Posts
    30
    Character
    Lethion Valderien
    World
    Odin
    Main Class
    Scholar Lv 60
    Thank you

    Have added the requsted information to my original post up top.
    (0)

  6. #6
    Player
    Lethion's Avatar
    Join Date
    Jun 2011
    Posts
    30
    Character
    Lethion Valderien
    World
    Odin
    Main Class
    Scholar Lv 60
    Read there was emergency maintenance today and was like YAAAAA...NOOOOO when i found out it wasnt this they fixing lol 5 days still cant play, come on SE ive finished 3 PS3 games already this has to get fixed, i miss FF XIV

    EDIT: after this maintenance my problem seems even worse, now when i log im already at 0 R. Your suppose to fix this not make it worse lol.

    EDIT 2: As of right now the problem seems fixed, been ingame doing leves for over 30 mins and havent lost connection yet.
    (0)
    Last edited by Lethion; 08-06-2011 at 03:04 AM.

  7. #7
    Moderator Baccanale's Avatar
    Join Date
    Feb 2011
    Posts
    746
    Greetings, Lethion!
    Thank you for taking the time to fill out the form that was provided by Emdub. I am glad to hear that your connection seems to be better. Just to make sure that everything is ok, though, I have made sure to submit your information to the development team, and they will make sure to thoroughly investigate this matter, based on your report. I also recommend contacting the SQUARE ENIX Support Center at http://support.na.square-enix.com/co...hp?id=902&la=1 , just in case this trouble can be addressed with their assistance. Thanks again for your report, and I wish you the best of luck!
    (0)