My old PSN ID for reasons not worth elaborating upon is no longer available to me. When the PS4 released, I saw it as an opportunity to start fresh and had created a new PSN ID. During this time, I was on a hiatus from FFXIV and MMOs in general. I've recently returned and wanted to start playing FFXIV again. I still have an active PC account that I've been using, but I was given a copy of the PS4 version, which I am unable to link to my current Square Enix ID.

Upon contacting customer support, I was informed that it is impossible to unlink an SE ID from a PSN ID, and that I'd have to use the old ID to play on my PS4. I was also informed that there is absolutely no fix to this issue, and my requests to escalate it were met with "Please use the forums", so here I am. There needs to be a way to do this. I'm certain I'm not the first nor only person to have this issue, so here it is. Please do something about this!