Manage Our Expectations

[Satisiun]

They never actually promised anything, just planned it.

They never promised, but they also never simply implied that it was simply something they were planning to try and do:

Personal housing will be far more affordable than free company housing

I can say that prices will be completely separate from Free Company housing and, naturally, far more affordable

In short? He made a very strong statement that had all the implications that this is something that will happen, but ultimately has not, nor is there any reassurance so far that it will happen down the line at this moment in time.

[DishSoap]

Ninja is going to be terrible.

They'll get Gold Saucer wrong in every way possible.

The expansion is only going to add 3 new zones full of FATEs.

Content will continue in same pattern of raid lockouts forever.

[Lucke]

Ninja is going to be terrible.

They'll get Gold Saucer wrong in every way possible.

The expansion is only going to add 3 new zones full of FATEs.

Content will continue in same pattern of raid lockouts forever.

There, expectations managed.

Whats sad is that could very well happen.

NIN will be so horribly imbalanced.
To access the Saucer, you'll need to craft a 5 star recipe from mats crafted by a 3 star recipe in every DoH and YOU must craft it yourself. If you have a single DoH not at 50 or capable of 3 star recipes, you are SoL.
The expansion will take place in the Echo using the exact same mobs and the exact same zone layout we have now, and SE will call them new zones and mobs.

[Shioban]

They never promised, but they also never simply implied that it was simply something they were planning to try and do

In short? He made a very strong statement that had all the implications that this is something that will happen, but ultimately has not, nor is there any reassurance so far that it will happen down the line at this moment in time.

So, we didn't get what was originally planned, and we didn't get what we wanted.

Riot?

[ElHeggunte]

-snip-

Plans do change, but that's not the problem. When you spend so long hyping how something is going to be and then release something completely different to your audience without so much as a word, you've screwed up. What SE is giving us is the exact opposite of how they said personal housing is going to work. No, no company has to communicate with their customers, but communication is important if you want to build trust with your subscribers and keep them coming back. If something happened and they had a change of plans they should have said something or just delayed the system until they could get it closer to what they wanted in the first place instead of just giving us a bastardization of their vision and hoping we wouldn't notice.

Speaking for myself, my disappointment is less about their implementation of personal housing itself and more a mild fear of this type of thing becoming commonplace.

[Merryl]

Seriously, countless Threads about Housing, but no noticeable about the Novus-Nexus thing?

It comes to me, Yoshi and EA should have teamed up for a Sims 3 Expansion - Eorzea Stuff... that´s what all people seem to want ^^

Not doing the atma thing.
Pretty much the whole patch added content was like meh, whatever.
I'll probably do the moogle mail quests.

[Shioban]

No, no company has to communicate with their customers

They' don't really have to do anything. That's the luxury of the thing.

So, basicly what I'm seeing is, if Square Enix posted two days ago "Oh, change of plan, we're simply using the same wards, as a result the pricing will be the same".


THE FURY WOULD BE QUELLED.

The result would still be the same, and people would still have to deal with it. The only problem coming up here is, the plan changed, it was implemented differently and people have to deal with it on a slightly shorter notice.


We don't know when this decision was made, or when it was adjusted.


[sarcasm] But of course, everything has to be prefect, on-plan and informed to the customers immediately.

There's no room for changes/adjustment or error outside of your original ideas. [/sarcasm]

[Loony_BoB]

So rage now if Square tells you the bad news now or rage later?

I think that if, say one or so months ago, Yoshi had made a post saying "We're really struggling at the moment, and we apologise sincerely for this. I have people working overtime - as am I, of course, but I always am! - yet it looks like we will not be able to add more than a couple of wards in patch 2.38. Because of the limited number of wards, we feel that it will be very possible that there will be a very high cost of housing to ensure that not all of them are snapped up in minutes. Would you prefer us hold these only for FC's, or not release them at all, or release them with high pricing? These are the options we feel are most appropriate. We will do one of these - probably the latter. Again, I apologise in advance, but please know that we are working as hard as we can to get a good "final product" that will satisfy your housing needs. Unfortunately, it might not be patch 2.38 which satisfies all needs because of the limited wards. I may even have to take back something I said earlier about the costs - at this rate the price of medium and large housing will probably be only affordable to less than 5% of the player population."

That would have lead to maybe a few threads, not the 50 we'll likely see now. It would also allow us a better understanding of what to expect. Or, you know, they could never have mentioned price earlier on at all.

[YmirEsc]

.

*

They're using the same system as FC housing, just with seperate permissions. For the most part, it's fairly obvious they just copy-pasted most of it.
That long response Yoshi made was pretty obviously typed out either right before notes or before that. Point of the matter is, if you're going to release content you know is not originally planned- why release it at all? If this backlash wasn't known ahead of time he needs to pay closer attention to what's going on.

Really don't understand what your argument is. He said it would be lfor sure cheaper, and without word until after the deed was done, he changed it. He lied. Period. People are upset about it, and that's just that. Rightfully upset as well.

[Shioban]

Really don't understand what your argument is. He said it would be lfor sure cheaper, and without word until after the deed was done, he changed it. He lied. Period. People are upset about it, and that's just that. Rightfully upset as well.

My argument is, this was clearly changed at either the last minute, or in such a rushed way that they simply didn't have the time to work out a proper response of update to the community in time.
Or they simply forgot. This may sound hard to believe, but they're human being working on a strict deadline and they get flustered and worked up as the rest of us do and things get left behind or forgotten.



In this case, a letter written by Yoshi-P was most likely drawn up at the last minute as a way to explain and appease to players on the situation.




My problem isn't on what happened, or why they forgot. It's the fact that players are taking this as a personal offence, when most likely it was simply an error on their part due to the way it was implemented.

People are taking this WAY too seriously, as its going to cause grievous harm to their experience.

There's still plenty of time before 2.4 rolls around, for the time it took to fill 6 wards on every server (even populated ones), there will be plenty of time to adjust to this new change.




TL;DR

People are getting mad, and self-entitled.

"They said it was going to be this price, BUT IT CHANGED!"

When it really doesn't matter at the end of the day, this is the price it's going to be, this is how it's implemented and this is how you're going to have to deal with it for now.


The sheer immaturity of the responses so far is insane.