Manage Our Expectations

[Loony_BoB]

SE, you really need to manage our expectations with all this stuff. You need to warn us well in advance. You need to keep us updated. This can't happen again, seriously.

Let's put aside the fact that it's personal housing for a moment that is causing this rage, let's look at the fact that people are raging at all. This means they expected something notably different to what they are getting.

This is because you do not manage our expectations. Please start doing so if you actually care about your players. Why would you not do this?

[YmirEsc]

Wasn't their #1 goal to keep players happy? I don't see how lying to players, telling them it would be cheaper than FC housing, is an acceptable way of keeping their customers happy. I don't even understand how this was even released if they honestly couldn't handle it.

EDIT;

Personal Housing[INDENT]While I cannot give a specific date on when personal housing will be implemented, I can say that prices will be completely separate from free company housing, and, naturally, far more affordable.

"will be" and "in development" mean two completely different things. The way he typed it made it truly seem like that was it. This is coming from the producer himself, the horse's mouth so to speak. That's what HE posted himself, no ifs ands or buts about it. It's 100% reasonable for people to feel lied to and upset. And even if it was a mistake, it's his fault for wording it as such.

[Shioban]

Wasn't their #1 goal to keep players happy? I don't see how lying to players, telling them it would be cheaper than FC housing, is an acceptable way of keeping their customers happy. I don't even understand how this was even released if they honestly couldn't handle it.

It wasn't a lie, it was their original plan.

But seeing as the end result turned into using the same wards for all housing as opposed to a separate personal housing ward, this is how it's been implemented.


What's planned and what's implemented are two completely different things.

SE, you really need to manage our expectations with all this stuff. You need to warn us well in advance. You need to keep us updated. This can't happen again, seriously.

Let's put aside the fact that it's personal housing for a moment that is causing this rage, let's look at the fact that people are raging at all. This means they expected something notably different to what they are getting.

This is because you do not manage our expectations. Please start doing so if you actually care about your players. Why would you not do this?

They don't need to.

People just expect that everything is going to go perfectly and to the original plan, and if it doesn't they'll cry "self-entitlement" and throw their toys out of the pram.

"BUT YOU SAID THIS ORIGINALLY".


It really doesn't matter what they may have originally planned to implement, the actual implementation can sometimes differ, at the end of the day it's just something that you have to deal with.

They shouldn't make promises they end up for the most part not being able to keep. If they're going to release content, it's obvious the majority would rather it not be half assed with a little more thought and effort put into the end result. I guarantee you most everyone complaining right now would not have minded waiting longer for what was promised if they had seen this coming.

They never actually promised anything, just planned it.

[MilesSaintboroguh]

So rage now if Square tells you the bad news now or rage later?

[YmirEsc]

So rage now if Square tells you the bad news now or rage later?

They shouldn't make promises they end up for the most part not being able to keep. If they're going to release content, it's obvious the majority would rather it not be half assed with a little more thought and effort put into the end result. I guarantee you most everyone complaining right now would not have minded waiting longer for what was promised if they had seen this coming.

[Fawkes]

Ninja is going to be terrible.

They'll get Gold Saucer wrong in every way possible.

The expansion is only going to add 3 new zones full of FATEs.

Content will continue in same pattern of raid lockouts forever.

There, expectations managed.

[Mogi]

And SE says

[SendohJin]

So rage now if Square tells you the bad news now or rage later?

maybe if they told us about this sooner, we could've told them to stick these two wards to FC only and delay personal housing till they figure out how to actually give nearly every player a plot.

ideally, personal housing plots should be free and it should be expensive for players to build the house.

[wicked-one]

Seriously, countless Threads about Housing, but no noticeable about the Novus-Nexus thing?

It comes to me, Yoshi and EA should have teamed up for a Sims 3 Expansion - Eorzea Stuff... that´s what all people seem to want ^^

[HumsterMKX]

Seriously, countless Threads about Housing, but no noticeable about the Novus-Nexus thing?

Still trying to get ATMA done. Sorry, hardly notice..