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  1. 09-16-2014 12:21 PM #1
    mondobodacious
    Player
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    Join Date
    Sep 2014
    Posts
    1
    Character
    Maron Lilian
    World
    Exodus
    Main Class
    Conjurer Lv 1

    DirectX Fatal Error.

    I JUST bought this computer, and attempted to load the trial version of FFXIV, but when it gets to one of the early cutscenes, it shuts down and gives me a Fatal Error?

    AMD FX 4300 Quad Core Processor (4 CPU'S) 3.8GHZ
    Radeon R5 200 Series
    8192MB RAM
    2 TB HD
    Running Windows 8.1 64 bit and DirectX 11

    Anyone with similar issues find a fix?
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  2. 09-17-2014 02:21 AM #2
    Pancakes
    Player
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    Join Date
    Aug 2011
    Posts
    225
    Character
    Sean Cody
    World
    Balmung
    Main Class
    Pugilist Lv 16
    I used to have that error when I was forced to use an old monitor with low resolution. Changing monitors fixed the problem.
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    Muffins > Cupcakes
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  3. 09-17-2014 02:26 AM #3
    joelvelez93
    Player
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    Join Date
    May 2014
    Location
    SoCal / California
    Posts
    118
    Character
    Lydia Grimhood
    World
    Siren
    Main Class
    Arcanist Lv 43
    You can also reinstall DirectX. Just don't uninstall it, reinstalling over it just fixes any files that may be corrupted.
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