I JUST bought this computer, and attempted to load the trial version of FFXIV, but when it gets to one of the early cutscenes, it shuts down and gives me a Fatal Error?

AMD FX 4300 Quad Core Processor (4 CPU'S) 3.8GHZ
Radeon R5 200 Series
8192MB RAM
2 TB HD
Running Windows 8.1 64 bit and DirectX 11

Anyone with similar issues find a fix?