El Segundo is where the Support Center, they also handle a lot of the billing. No reason to freak out.
The $1 charges are synonymous with almost every online billing system on the internet, the fact that you don't know what it is actually says a lot.

Anyway, try purchasing Crysta, and checking out with "UltimatePay", that will bypass the error system. Unless there is something wrong with the bank, then you'll get an error saying that the "card has been declined"