Dungeons and ANGRY PEOPLE !

[TouchandFeel]

People are mean and immature because ... its the internet and people feel empowered to be asses by anonymity since there are pretty much no real repercussions for such behavior.

People should practice common decency and respect when dealing with others, period. It doesn't matter if it is in real life or virtually online or whatever.

As for being new to the game or anything really, part of it is on other people to be understanding and helpful, however part of it is on you as well. You need to be proactive in trying to understand and learn about what you are new to.

Tell people in a dungeon if you are new or not comfortable with something, people will be more likely to be patient in helpful whereas waiting for people to find this out due to a wipe or something is much more likely to result in people getting pissed off at you. Also, pay attention to the job and class quests as they are often trying to teach you something about how to play your class/job.

Just as people should put in effort to help and teach new players so that they will hopefully improve, the new player should also put in effort to seek out information and learn in order to better themselves. This is not a one-way street and requires give and take from both sides.

Coming here to the forums and asking questions is a step in the right direction and I hope you find a lot of helpful advice.

P.S. this is generalized advice and not aimed solely at the op as this topic seems to pop up so often.