Results 1 to 6 of 6
  1. #1
    Player
    SCUBA_Instr's Avatar
    Join Date
    Sep 2013
    Location
    Gridiania, Eorzea
    Posts
    76
    Character
    Anna Streeter
    World
    Adamantoise
    Main Class
    Archer Lv 70

    Installer cannot find ffxivupdater.exe

    Hi,
    I have the PC Ver. Installer DVD. Intent is to move FFXIV from a one PC to another - actually from a stand alone volume to a virtual volume (via Parallels v. 10)

    Parallels and the Win 7 virtual machine work fine, typical windows programs install and perform normally. Network connection is successful.

    Installing FFXIV from the DVD to the virtual machine went smooth. I clicked finish.

    Upon launching FFXIV Windows 7 returned this error:

    Windows cannot find '//psf/Home/Documents/My Games/FINAL FANTASY XIV - A Realm Reborn/downloads/ffxivupdater.exe'.Make sure you typed the name correctly, and then try again.
    After closing the above error, FFXIV returned this error:

    Unable to launch FINAL FANTASY XIV Updater [11035][19901][2]
    Any advice on how to resolve the above two errors will be most appreciated.

    Thanks much
    (0)

  2. #2
    Player
    Squa11_Leonhart's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,123
    Character
    Kaya Yuuna
    World
    Cerberus
    Main Class
    Archer Lv 70
    Final fantasy does not support having the user folder on a different partition, let alone a different (virtual) volume.
    (0)

  3. #3
    Player
    SCUBA_Instr's Avatar
    Join Date
    Sep 2013
    Location
    Gridiania, Eorzea
    Posts
    76
    Character
    Anna Streeter
    World
    Adamantoise
    Main Class
    Archer Lv 70
    Thank you, Squa11_Leonhart, for your fast reply.

    It appears I asked the question incorrectly, or that I failed to properly qualify my concerns.

    Final fantasy does not support having the user folder on a different partition, let alone a different (virtual) volume.
    No additional NTFS volume was mounted or made available to the installer DVD. The install from the DVD was to a pristine volume, and no attempt was contemplated or made to create any directories for FFXIV either before or after the DVD performed the install.

    All directories and sub-directories were created entirely by the DVD installer software. As a user, I do not create the user folder, only the installer DVD can or should do that.

    It will be most disappointing if Square Enix officially disallows the use of Parallels for Desktop or VMWare. Both are legitimate and powerful solutions for running Windows applications on a Mac without rebooting.

    My [now elusive] goal is to use my purchased from Square Enix DVD to install onto a different drive or volume, and then remove FFXIV from the previously used IBM-PC NTFS physical drive on the same machine. I have 4 internal and 2 external drive bays, any of which can be booted from.

    And so, toward that end, I should be asking either for a solution to my original query, or the official word as to whether or not Square Enix disallows the use of Parallels or VMWare. I will, of course, comply with the wishes of the Square Enix staff and their published policies.

    Best wishes
    (0)

  4. #4
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    people have run into this in the past because of a mismatch in the keys pointing to your documents folder in your user profile after moving folders or trying to run the game from a different drive and such--a portion of the files it uses for config, character data, and the update are rooted in the Documents folder, in the My Games folder. Think that is more or less what Squa11 was hinting at--it sounds like you have a broken link somewhere to those user folders because of how you are running via the VM or something.
    (0)

  5. #5
    Player
    joelvelez93's Avatar
    Join Date
    May 2014
    Location
    SoCal / California
    Posts
    118
    Character
    Lydia Grimhood
    World
    Siren
    Main Class
    Arcanist Lv 43
    Quote Originally Posted by SCUBA_Instr View Post
    Thank you, Squa11_Leonhart, for your fast reply.

    It appears I asked the question incorrectly, or that I failed to properly qualify my concerns.



    No additional NTFS volume was mounted or made available to the installer DVD. The install from the DVD was to a pristine volume, and no attempt was contemplated or made to create any directories for FFXIV either before or after the DVD performed the install.

    All directories and sub-directories were created entirely by the DVD installer software. As a user, I do not create the user folder, only the installer DVD can or should do that.

    It will be most disappointing if Square Enix officially disallows the use of Parallels for Desktop or VMWare. Both are legitimate and powerful solutions for running Windows applications on a Mac without rebooting.

    My [now elusive] goal is to use my purchased from Square Enix DVD to install onto a different drive or volume, and then remove FFXIV from the previously used IBM-PC NTFS physical drive on the same machine. I have 4 internal and 2 external drive bays, any of which can be booted from.

    And so, toward that end, I should be asking either for a solution to my original query, or the official word as to whether or not Square Enix disallows the use of Parallels or VMWare. I will, of course, comply with the wishes of the Square Enix staff and their published policies.

    Best wishes
    You're thinking about this too hard. Do you have multiple hard drives on your PC?
    (0)

  6. #6
    Player
    SCUBA_Instr's Avatar
    Join Date
    Sep 2013
    Location
    Gridiania, Eorzea
    Posts
    76
    Character
    Anna Streeter
    World
    Adamantoise
    Main Class
    Archer Lv 70
    Hi Joelvelez93,
    Quote Originally Posted by joelvelez93 View Post
    You're thinking about this too hard. Do you have multiple hard drives on your PC?
    Yes, I have up to 4 physical boot drives; [Mac Pro with 4 internal and 2 external physical drive bays].
    I boot to NTFS/Windows 7 X4 via Apple "Boot Camp." So, I can boot a dedicated physical drive to IBM-PC/Windows 7 completely isolated from other drives.

    I'm seeking to migrate FFXIV into a Parallels virtual machine to achieve the convenience of using the Macintosh system with Windows running in a window.


    Thanks much
    (0)