VIP Tickets! What do you think? (NA Fan Fest)

[Freyar]

I am not insulting anyone here. I dont recall putting anyone down but I am going to place blame where blame is due.

Arguing the common sense route is an insult. Implying people are stupid and that they shouldn't have even bothered trying to participate. It isn't my fault in any respect. SE failed to provide an avenue for purchase that's fair for parties and also made the availability absurdly low. (Granted I'm aware there's limited space and time.)

I would suggest making it clear you want them in the future to use a different vendor and do your own research to suggest a specific vendor you feel would be more appropriate.

Not my job really. I'm already paying them $120+ a head plus the $80 they managed to get by splitting our party. Even then, what would have worked out better, is simply not doing a volatile upgrade offer like this and instead have offered it when tickets first went on sale.

Again however if you did not want to risk being split neither of you should have attempted to upgrade.

It was a risk, I lost, but I'm still blaming SE's methods for this. I had the money, we were there in the process to get all these upgraded, but due to SE's process we were split and that is where the problem lies. There's no IF here.

It would be very different if we were asking for say.. a layaway option, or something else like that. Again, we were ready, SE's system (be it by proxy or directly) failed.

The first 2 are not an option for a very simple reason, do you not think they have something of an itinerary planned?

I'm sure, but they're options that would be acceptable from my perspective. I am aware of the difficulties there are with just adding more people, which is why there is more than one choice.

As for Option 3... I assume you didnt read the print on the eventbrite website, the warnings given on the fanfest site, or the posts here on the forums. All sales are final. That I believe is out of SE's hands since the sales are done by the vendor.

It can be done in some form or another.

You made an assumption and it didnt work out, it happens, but unfortunately that is not their fault. They did state and you specifically knew what was said because you replied to the posts. Yes they didnt answer your specific question regarding parties but knowing what they said previously you could have erred on the side of caution.

Again, trying to blame end-users for SE's decision on how to handle these things. Are you just going to repeat yourself here over and over? "You knew the risks, so therefore it's your fault?" No, sorry. That's not how it works, especially since their promotions have been trying to get people to stick together anyway.

I doubt they just decided to randomly do a fanfest and throw it together in 4-5 months.

This is all very beside the point. Especially if they've had as long as you're claiming they've been working on it, then there is no reason this should have gone so badly, especially with how quickly XIV's tickets went.

I am not trying to pick a fight

Probably shouldn't use charged words like telling people it's common sense.

I am disappointed that they handled it this way just like you are, I am disappointed the way the entire fanfest tickets in general were handled, but demanding they make changes for you that are unlikely and bordering unrealistic are not going to help.

They changed up how they handled general tickets as a result of feedback. Even then, feedback is feedback and they can choose to use it one way or another. We have a problem, here is the problem, here is what would need to happen in order for me, and individual, to be satisfied. Will it happen? Maybe, I have no idea.

Turning around and essentially arguing that people are stupid for trying to get a VIP upgrade for their party is just an insult, no matter how you try and coat it.