Quote Originally Posted by Hvinire View Post
I apologize that you had issues with the site or the promo code. From our viewing position, all VIP transfers available went into 'pending' status within 30 seconds after 10:30 a.m. PDT. Some tickets did get released back into the system after 15 minutes had passed, and almost immediately reentered 'pending' status.

I certainly understand how anyone who was unable to get a ticket could be frustrated. We'll of course do our best to ensure that all guests, regardless of being VIP, have an enjoyable time at Fan Festival 2014.
Man...I got lucky this time. Immediately when 10:30am struck (Ramuh pun intended) I clicked ENTER PROMO CODE and got right in. The first time anything like this has gone smoothly for me.