Logged in last Tuesday using my software token. Today, the system refuses to accept that my software token's one-time password is correct. Tried re-synching from the app menu, no dice. Still displays my account is the one in use. Have not re-installed or changed anything about my phone, but locked out from playing as a result. Verified multiple times I entered correctly and that the timer was still running (token wasn't expired), but no dice.

Very frustrated, I use OTP for security, not so it can lock me out. How to fix this? (Don't have Emergency Removal Code jotted down, kind of want the token to just function.)