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  1. #1
    Player
    Dsheric's Avatar
    Join Date
    Aug 2013
    Posts
    4
    Character
    Four Chan
    World
    Adamantoise
    Main Class
    Archer Lv 9

    Unable to complete Version Check.

    So Before I was getting a different error, that I found out was a random program blocking the launcher from checking at the first check, when you first open it. I reinstalled windows and redownloaded a fresh copy and got past that, now I get a different error when attempting to log in to the launcher, another version check, but different code. The code is as follows: [30410][30607][20457][404]
    I called tech support and the representative was a massive help, but we weren't able to figure out the problem in the end. I've done a clean boot, forwarded the ports that the patcher uses to check, disabled my firewall and haven't installed an AV yet. We completely exhausted all options and couldn't figure it out. Is there anyone who has suffered this issue and fixed it? If so, what did you do? Also if I could get a dev to shine in on this, I'd really appreciate it. If I cannot get the issue resolved, I think I'm going to go for a refund if I can, considering I bought the collectors edition and I've barely even played.
    (0)

  2. #2
    Player
    Dsheric's Avatar
    Join Date
    Aug 2013
    Posts
    4
    Character
    Four Chan
    World
    Adamantoise
    Main Class
    Archer Lv 9
    Just figured I'd offer an update, here's a screenhot of the launcher. First login produces this error, if I attempt to login again it drops the last 2 error code brackets. http://puu.sh/buVL8/2afeecd46c.png
    (0)

  3. #3
    Player
    ksufoley's Avatar
    Join Date
    Mar 2014
    Posts
    42
    Character
    Dystia Wexnia
    World
    Lamia
    Main Class
    Conjurer Lv 50
    Getting the same thing, was able to play right after this last maintenance though so I wouldn't think its a problem with the updater. I've been using Steam so I'm wondering if thats the case for me. Rebooting the game right now so maybe I'll have an update after all the patches are downloaded again... gonna take a while though

    **Update - downloaded and updated outside of steam client. Worked! at least at first. This might be the problem but after an hour and logging back off I'm having the same issue. However, my router is starting to be problematic so my issues may lay in the connection from router to isp or compter to router now. Going to start some tracerts and pings to see if I have a problem there.
    (0)
    Last edited by ksufoley; 09-13-2014 at 02:31 AM.

  4. #4
    Player
    Dsheric's Avatar
    Join Date
    Aug 2013
    Posts
    4
    Character
    Four Chan
    World
    Adamantoise
    Main Class
    Archer Lv 9
    Bumping because nothing I've tried has worked yet.
    (0)

  5. #5
    Player
    joelvelez93's Avatar
    Join Date
    May 2014
    Location
    SoCal / California
    Posts
    118
    Character
    Lydia Grimhood
    World
    Siren
    Main Class
    Arcanist Lv 43
    Does it say unable to complete version check or unable to patch files? There's a huge difference between the two
    (0)

  6. #6
    Player
    Dsheric's Avatar
    Join Date
    Aug 2013
    Posts
    4
    Character
    Four Chan
    World
    Adamantoise
    Main Class
    Archer Lv 9
    I posted a screenshot with my error in the second reply. It's still the same issue.
    (0)

  7. #7
    Player
    Solipso's Avatar
    Join Date
    Sep 2014
    Posts
    1
    Character
    Solipso Lonestar
    World
    Jenova
    Main Class
    Lancer Lv 16
    Same error. Can anybody share the patched "boot" directory? I heard it temporarily solve the problem. Excuse my bad English, I read and I understand but I have a problem with grammar. So I use a translator.
    (0)

  8. #8
    Player
    LygerZero's Avatar
    Join Date
    Jan 2014
    Posts
    109
    Character
    Lyger Zero
    World
    Behemoth
    Main Class
    Arcanist Lv 60
    Mine is definitely the "unable to update patch files" since this maintenance.
    (0)

  9. #9
    Player
    LygerZero's Avatar
    Join Date
    Jan 2014
    Posts
    109
    Character
    Lyger Zero
    World
    Behemoth
    Main Class
    Arcanist Lv 60
    restarted PC and it went through. No idea what the problem was.
    (0)

  10. #10
    Player
    Squa11_Leonhart's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,123
    Character
    Kaya Yuuna
    World
    Cerberus
    Main Class
    Archer Lv 70
    Process was possibly still running, causing the files needing to be updated to be locked and not able to be written over/to.
    (0)