Yeeaaah that reason seems a bit....wonky. If his reasoning for not adding a new role is to not confuse NEW PLAYERS...then why not remove everything ever? Even tho I have played many MMO's I was confused when I started this game....every new player will be confused by SOMETHING when starting a new game. Even more so if this happens to be their first game, in which case the existing three roles will already confuse them anyway. I dont see the logic in this.....the "i don't wanna confuse new players" thing never stopped any other MMO from pumping out as much new content/roles/races as they could.

So I agree with you, the reasoning for not adding a new role makes little to no sense, I would like a more legit reason XD.