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  1. #1
    Player
    Daizenshu's Avatar
    Join Date
    Sep 2014
    Posts
    4
    Character
    Nikk Covax
    World
    Exodus
    Main Class
    Lancer Lv 40

    Final Fantasy XIV: A Realm Reborn has stopped working

    I posted a thread a few days ago detailing how my ARR crashes. Today I looked into my event log and found this

    Faulting application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x53fb807e
    Faulting module name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x53fb807e
    Exception code: 0xc0000005
    Fault offset: 0x00b4355a
    Faulting process id: 0x12a8
    Faulting application start time: 0x01cfc866b60906d0
    Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
    Faulting module path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
    Report Id: 35e962c0-345d-11e4-a1e9-002219103fd4


    And the following block of text is the problem details when I click on the "Show details" arrow whenever the error message appears.

    Problem Event Name: APPCRASH
    Application Name: ffxiv.exe
    Application Version: 1.0.0.0
    Application Timestamp: 53fb807e
    Fault Module Name: ffxiv.exe
    Fault Module Version: 1.0.0.0
    Fault Module Timestamp: 53fb807e
    Exception Code: c0000005
    Exception Offset: 00b4355a
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Anyone know what the problem is?
    (0)

  2. #2
    Player
    Sasoriza's Avatar
    Join Date
    Jul 2014
    Location
    Limsa-Lominsa
    Posts
    43
    Character
    Sasoriza Tekisasu
    World
    Hyperion
    Main Class
    Arcanist Lv 50
    Is this every time you click on the application, or when you try to log in?
    (0)

  3. #3
    Player
    Daizenshu's Avatar
    Join Date
    Sep 2014
    Posts
    4
    Character
    Nikk Covax
    World
    Exodus
    Main Class
    Lancer Lv 40
    I can always manage to start the application. Anything past that point (title screen, character screen, in game) and the error will occur at some point in time... Sometimes very soon, sometimes within a few hours; but it always, always happens. I have yet to play the game for a full day without this crash happening to me.
    (0)

  4. #4
    Player
    Sasoriza's Avatar
    Join Date
    Jul 2014
    Location
    Limsa-Lominsa
    Posts
    43
    Character
    Sasoriza Tekisasu
    World
    Hyperion
    Main Class
    Arcanist Lv 50
    Have you tried updating your Video card?
    (0)

  5. #5
    Player
    Squa11_Leonhart's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,123
    Character
    Kaya Yuuna
    World
    Cerberus
    Main Class
    Archer Lv 70
    post the system information from the launcher > config
    (0)