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  1. #1
    Player
    Shaubapu's Avatar
    Join Date
    Mar 2011
    Posts
    13
    Character
    Lord Shaubapu
    World
    Hyperion
    Main Class
    Conjurer Lv 50

    loging into game

    I have a friend that has created her SE account. Everything is setup just like mine. However, when she tries to log into the game a box pops up stating that if she needs to make changes to various services go to account managment. She can't get passed this.

    Anyone have any idea what is wrong or what else she needs to do?
    (0)

  2. #2
    Player
    Coldfire's Avatar
    Join Date
    May 2011
    Location
    Gridania
    Posts
    1,130
    Character
    Nero Coldfire
    World
    Sargatanas
    Main Class
    Goldsmith Lv 50
    Tried to clean the IE temp/cache?
    (0)

  3. #3
    Player
    Shaubapu's Avatar
    Join Date
    Mar 2011
    Posts
    13
    Character
    Lord Shaubapu
    World
    Hyperion
    Main Class
    Conjurer Lv 50
    yeah, it didn't work.
    (0)

  4. #4
    Player
    Coldfire's Avatar
    Join Date
    May 2011
    Location
    Gridania
    Posts
    1,130
    Character
    Nero Coldfire
    World
    Sargatanas
    Main Class
    Goldsmith Lv 50
    Maybe she forgot to add the ffxiv option to the SE account?
    (0)

  5. #5
    Player
    Shaubapu's Avatar
    Join Date
    Mar 2011
    Posts
    13
    Character
    Lord Shaubapu
    World
    Hyperion
    Main Class
    Conjurer Lv 50
    She did add it and added the character.
    (0)

  6. #6
    Player
    Coldfire's Avatar
    Join Date
    May 2011
    Location
    Gridania
    Posts
    1,130
    Character
    Nero Coldfire
    World
    Sargatanas
    Main Class
    Goldsmith Lv 50
    Need more info about that box that pops up. Exactly when does it appear? A screenshot might also help.
    (0)

  7. #7
    Player
    Shaubapu's Avatar
    Join Date
    Mar 2011
    Posts
    13
    Character
    Lord Shaubapu
    World
    Hyperion
    Main Class
    Conjurer Lv 50
    Apperantly it was just an issue with her font settings. Wasn't displaying the "PLAY" option. All better now. Thanks.
    (0)

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