Subscription Renewal on Wrong Service Account because: square-enix.com/account/app

[JFdeB]

Hi ALL,

I have a problem since I got mislead by using secure.square-enix.com/account/app according to following steps. Because I get redirected wronlgy via the picture of FF XIV A Realm Reborn y subscription now is activated on FF XIV.

Step1:
go to https://secure.square-enix.com/account/app

Step 2:
Select Service

And during this step it went Wrong!
Step 3:
Press on the picture of A Realm Reborn

(Instead of going to my ARR service account it went to my Final Fantasy XIV REGULAR account)

Step 4:
Subscription Payment Timecard

I would like to know what I can do to change the Subscription that now went active on my Final Fantasy XIV service account to the Final Fantasy XIV A Realm Reborn service Account.

I feel I got mislead by using the Select Service via https://secure.square-enix.com/account/app/svc/acctop

Thanks in advance for helpful replies