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  1. #1
    Player
    DeadRiser's Avatar
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    Mar 2011
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    Limsa Lominsa
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    2,612
    Character
    Kipp Kaida
    World
    Sargatanas
    Main Class
    Conjurer Lv 70

    Where to use promotional code for ps3-ps4 upgrade,

    I need help! I bought a ps4 the other day and today I upgraded to the ps4 version of xiv. I got the promotional code and it downloaded the game fine. Now when I launch the game on my ps4, it says "Cannot launch ffxiv. Register the promotional code" but it does not say where to register my code at. I've tried mogsation, playstation network, back to the psn store on my ps4. Mogstation says my game is registered to my ps4. I have no idea what to do anymore. I've searched online and everything. Can anyone help?

    Not sure if I put the original thread in the right spot.
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  2. #2
    Player

    Join Date
    Aug 2013
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    Gridania
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    576
    If it's a 12-character code, then you do it via the PSN.
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  3. #3
    Player
    DeadRiser's Avatar
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    Mar 2011
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    Limsa Lominsa
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    Kipp Kaida
    World
    Sargatanas
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    Conjurer Lv 70
    Quote Originally Posted by coldreactive View Post
    If it's a 12-character code, then you do it via the PSN.
    I have the code, but where on psn? I have already downloaded the client and if I redeem the code again, it says the game is already downloaded.
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  4. #4
    Player
    DeadRiser's Avatar
    Join Date
    Mar 2011
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    Limsa Lominsa
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    2,612
    Character
    Kipp Kaida
    World
    Sargatanas
    Main Class
    Conjurer Lv 70
    I figured out my situation. Turns out I had used my account for my vita instead of my ps3 account. I'm so stupid lol

    /endthread
    (0)