Results 1 to 4 of 4
  1. #1
    Player
    Freyar's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    605
    Character
    Ostrogniew Radlutasch
    World
    Balmung
    Main Class
    Sage Lv 90

    Updating Event Ticket Info

    Got an e-mail shaming me for not updating my ticket information. Problem is, a family member ordered them is not available at the present.

    Hello Fan Festival 2014 attendees!

    August has come and gone, and Fan Festival 2014 is just a little over a month away!

    The ticket information edit deadline is tomorrow, September 5th, and we wanted to be sure to remind you to double-check your purchase information through the Eventbrite system.

    If you were one of the lucky 1800 individuals who purchased early access tickets, we’ve updated the system to allow you to select your world name to display on your entry badge.

    If you’re unsure how to check/edit your information, please follow the steps below:
    1. Log into your Eventbrite account at www.eventbrite.com/login. (You can create an account if you have not yet done so.)
    2. Hover your mouse over the smiley face and select My Tickets.
    3. Next to your Fan Festival 2014 ticket select View Order.
    4. In the right upper-hand corner select Edit.
    5. Review the information on each ticket and made edits as necessary.
    Editing your world name:
    1. Select your Data Center info (if this is already selected, you will need to select it again to make the world pull-down appear)
      *If the world pull-down still doesn’t appear, try selecting the wrong data center, and then reselecting the correct one
    2. Once you select your Data Center, a new pull-down for World will appear, select your primary character’s world.
    3. Save your information.
    Thank you again for your purchase of tickets to FFXIV Fan Festival 2014. We’re excited to see you in October!
    When is the deadline? Tomorrow at 11:59 EST? Or is it midnight tonight EST? How can I edit it? I follow the instructions but there's no edit option.
    (0)

  2. #2
    Player
    Halisstra's Avatar
    Join Date
    Mar 2011
    Posts
    45
    Character
    Halisstra Melarn
    World
    Excalibur
    Main Class
    Pugilist Lv 33
    I'm not given the option to select world when I reselected my data server. For whatever reason when I tried again and clicked around the area then selected it again I was giving the world option :/.
    (0)

  3. #3
    Player
    Sevokevo_Royuki's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    228
    Character
    Sevokevo Royuki
    World
    Sargatanas
    Main Class
    Monk Lv 60
    Quote Originally Posted by Halisstra View Post
    I'm not given the option to select world when I reselected my data server. For whatever reason when I tried again and clicked around the area then selected it again I was giving the world option :/.

    Read the red t6ext.. You must first change the Datacenter to the Wrong Option and then the World list will pop up.. then change the Datacenter back to your proper one.. then select your world.

    as for the OP.. I believe it will be at Midnight tonight PDT

    EDIT: Here is a video to help you out.

    http://youtu.be/Mp5zXyIwXRY
    (0)
    Last edited by Sevokevo_Royuki; 09-05-2014 at 06:31 PM.

  4. #4
    Player
    M0xie's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    261
    Character
    Moxie Moonlight
    World
    Leviathan
    Main Class
    White Mage Lv 90
    I think we all got that email. I feel no shame.
    (1)