SE might not be able to do anything about physical routing issues, what they can do is change the game and servers so that a couple of delayed or dropped packets does not disconnect you to from the game.

the internet was never designed for the constant uninterrupted packet transfers like a mmo requires , and this kind of thing happens to every mmo. but you don't notice it because almost every one of them have some sort of programing that compensates for this, why SE decide to make their severs so sensitive and disconnect the client instead of making a slight lag or freeze like almost every other mmo does is beyond me.

but if they don't do somthing about it soon i don't think i will play anymore, having to relog every 10 minutes and not being able to run any dungeons or raids is just ridiculous