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  1. #1
    Player
    Jeza's Avatar
    Join Date
    Jul 2014
    Location
    Limsa Lominsa
    Posts
    6
    Character
    Jeza Lynd
    World
    Coeurl
    Main Class
    Arcanist Lv 50
    So the entire internet is broken....I suggest SQ-ENIX starts making some phone calls to get access to their servers cleaned up then because all these individuals are becoming bigger and bigger crowds everyday and while they CAN'T play FFXIV they CAN play other games just fine on the broken internet. Will spread the word, thanks for all the um...helpful...information....
    (0)
    "Chihuahua sized woman. Rottweiler sized attitude."

  2. #2
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Quote Originally Posted by Jeza View Post
    So the entire internet is broken....I suggest SQ-ENIX starts making some phone calls to get access to their servers cleaned up then because all these individuals are becoming bigger and bigger crowds everyday and while they CAN'T play FFXIV they CAN play other games just fine on the broken internet. Will spread the word, thanks for all the um...helpful...information....
    Sorry if you don't find the factual information and actual real-time maps that I've been posting out there demonstrating the issue helpful. Not to mention all the tracerts and discussions about how my ISP keeps changing my route frequently to stay ahead of the congested corridors. It in fact happened again tonight... was on Cogent last week, and it started getting wonky last night. Today, while I was in Main Scenario Roulette, they bounced my modem and switched me to TATA... and the route is spot on with <60ms latency from here in South Carolina. Once my modem finished rebooting and my login timed out, I was able to finish the roulette, got my 230 myth and have been playing for about 4 hours non-stop doing fates, beast tribes, and killed diablos to finish a Skyfire 1 book.

    All of these corrections are being done because I've been in touch with my Tier3 techs about the issue off and on since Beta4. YMMV depending on your customer support people, but for me it's worked like a charm to keep me playing with minimal issues (pretty much only have real trouble when my modem reboots if they get to the problem before I contact them and bounce the modem myself).

    Code:
    Tracing route to 199.91.189.30 over a maximum of 30 hops
    
      1    <1 ms     1 ms    <1 ms  LPTSRV [10.10.100.1]
      2    34 ms    13 ms    32 ms  cpe-066-026-112-001.sc.res.rr.com [66.26.112.1]
      3    20 ms    17 ms    17 ms  cpe-024-031-198-005.sc.res.rr.com [24.31.198.5]
      4    13 ms    15 ms    17 ms  clmasoutheastmyr-rtr2.sc.rr.com [24.31.196.210]
      5    23 ms    27 ms    27 ms  be33.drhmncev01r.southeast.rr.com [24.93.64.180]
      6    34 ms    31 ms    36 ms  107.14.19.20
      7    29 ms    32 ms    49 ms  ae-4-0.a0.lax91.tbone.rr.com [66.109.1.113]
      8    30 ms    31 ms    41 ms  ix-17-0.tcore2.AEQ-Ashburn.as6453.net [216.6.87.149]
      9    53 ms    53 ms    53 ms  if-2-2.tcore1.AEQ-Ashburn.as6453.net [216.6.87.2]
     10    53 ms    53 ms    53 ms  64.86.85.1
     11    58 ms    53 ms    52 ms  if-10-2.tcore1.TTT-Toronto.as6453.net [64.86.32.33]
     12    56 ms    51 ms    53 ms  if-9-9.tcore1.TNK-Toronto.as6453.net [64.86.33.25]
     13    52 ms    53 ms    53 ms  if-7-2.tcore1.W6C-Montreal.as6453.net [66.198.96.61]
     14    54 ms    54 ms    52 ms  66.198.96.50
     15    54 ms    53 ms    54 ms  192.34.76.2
     16    52 ms    57 ms    58 ms  199.91.189.234
     17    64 ms    56 ms    53 ms  199.91.189.30
    
    Trace complete.
    
    C:\Windows\System32>ping 199.91.189.30 -n 10
    
    Pinging 199.91.189.30 with 32 bytes of data:
    Reply from 199.91.189.30: bytes=32 time=53ms TTL=239
    Reply from 199.91.189.30: bytes=32 time=54ms TTL=239
    Reply from 199.91.189.30: bytes=32 time=52ms TTL=239
    Reply from 199.91.189.30: bytes=32 time=54ms TTL=239
    Reply from 199.91.189.30: bytes=32 time=53ms TTL=239
    Reply from 199.91.189.30: bytes=32 time=51ms TTL=239
    Reply from 199.91.189.30: bytes=32 time=53ms TTL=239
    Reply from 199.91.189.30: bytes=32 time=52ms TTL=239
    Reply from 199.91.189.30: bytes=32 time=52ms TTL=239
    Reply from 199.91.189.30: bytes=32 time=54ms TTL=239
    
    Ping statistics for 199.91.189.30:
        Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 51ms, Maximum = 54ms, Average = 52ms
    (0)
    Last edited by Raist; 09-01-2014 at 04:00 PM.

  3. #3
    Player
    Flatopia's Avatar
    Join Date
    Sep 2014
    Posts
    96
    Character
    Vavali Vali
    World
    Balmung
    Main Class
    Dancer Lv 90
    I'm with Jeza on this, I've had friends in the same area as me have this issue and we can not play.
    Granted, it somehow COULD be the entire internet provider as a whole in this area. While not likely it is something to think about because it's a weird shady local one (all we got)
    however, we can boot up any other game(including other MMOs) and it would play silky smooth with no internet issues at all.
    To me it only seems logical that it's a server side issue.
    (1)

  4. #4
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Quote Originally Posted by Flatopia View Post
    I'm with Jeza on this, I've had friends in the same area as me have this issue and we can not play.
    Granted, it somehow COULD be the entire internet provider as a whole in this area. While not likely it is something to think about because it's a weird shady local one (all we got)
    however, we can boot up any other game(including other MMOs) and it would play silky smooth with no internet issues at all.
    To me it only seems logical that it's a server side issue.
    Again, not talking about your local ISP. Look at the trace I provided in my last post. Note the last names at the hops. rr.com is my local ISP (Time Warner), they are currently routing me to TATA (a Tier 1 ISP, ends with as6453.net) to get me from my local network, across US/Canada, and into Montreal where I get handed off into Ormuco (SE's ISP). That intermediary is one of 3 (count that... 1, 2, 3) ISP's that are responsible for routing almost ALL of our traffic across North America and into Montreal for this game.

    This is where a lot of the issues in route are being detected. There are ongoing issues with the peer/transit exchanges for these third parties that have been the bane of our connectivity woes for DECADES in the US. There are other groups that deal with the intercontinental traffic as well Telia, Telstra, etc. that manage traffic in other regions as well that cause havoc in their areas. This is why it is important to look at the actual route to make sure it isn't someone in between you and SE. More often than not, this has been shown to be the case.
    (0)
    Last edited by Raist; 09-02-2014 at 04:02 AM.

  5. #5
    Player
    Kittararae's Avatar
    Join Date
    Mar 2011
    Posts
    69
    Character
    Kittara Rayne
    World
    Excalibur
    Main Class
    Pugilist Lv 50
    90k some where in cyberspace atm. Primal is down or something....sigh
    (0)