Frontlines queue

[OpercivalAurora]

Registered for frontlines last night queued in progress under English, average queue time was 14 min. Waited 30 min, then dropped queue and requeued, waited another 20 min. Logged out then back in, tried to queue with a friend, we waited over 30 min and didn't even have an average queue time show up.

[Boretalith]

We appreciate you taking the time to report this error to us. However, there are still some details that we need to collect from you before we are able to investigate this properly. If you could please provide the following information, we will make sure that your report is looked into so we can try to resolve it.

Time:
Frequency:
World name:
Character name:
NPC name:
Monster name:
Class/Level:
Party or solo:
In-game time:
Area and coordinates:
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Connection Specs
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- Modem maker/model number:

PC Specs
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Laptop Model Number:

Gamepad Manufacturer:
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Gamepad Part Number:

Browser Information
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OR

PS3/PS4 Specs

Connection Specs
- Type of internet connection/provider
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Model Number of the PlayStation 3/4 You Are Using
- Model Number: