[EU] Lodestone Login Difficulties (Aug. 28.)

[NOC_EU]

We are currently experiencing technical difficulties where users who use a one-time password are unable to log into Lodestone. The issue is currently under investigation, and new updates will follow as additional information becomes available.

We apologise for any inconvenience this may cause.

[Date & Time]
From Aug. 28, 2014 6:00 (GMT)

[Details]
- Players are unable to log into Lodestone with a one-time password.

[Cause]
-Currently under investigation

[Affected Service]
- Lodestone (for those using a one-time password)

[NOC_EU]

During the following time, we were experiencing technical difficulties wherein users who used a one-time password were unable to log into the Lodestone.

We are pleased to announce that the issue has been addressed. We apologise for any inconvenience this may have caused.

[Date & Time]
From Aug. 28, 2014 5:00 to Aug. 29, 2014 4:10 (GMT)

[Details]
- Players were unable to log into the Lodestone with a one-time password.

[Cause]
- Server program issue

[Affected Service]
- The Lodestone (for those using a one-time password)