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  1. #1
    Player
    Riemenschneider's Avatar
    Join Date
    Sep 2013
    Posts
    2
    Character
    Tilman Remenschneider
    World
    Shiva
    Main Class
    Conjurer Lv 50

    Possible solution for Error 11018 (File access failed during version check)

    Most of the information you find on google does not really help, so I am posting a solution that worked for me.

    If you get this error message:
    "File access failed during version check. [11018]"

    That means the launcher (ffxivboot.exe) can't access your 'My Documents' folder.

    There can be many reasons for this, for example an over protective anti virus\anti adware or a similar program that blocks access to your user folder. (usually C:\Users\{YourUserName]\)

    Another possible reason is that you or your Windows somehow screwed up your 'My Documents' folder.

    The reason for this might be a change in your hard disk setup (installing an SSD, connecting a USB hard drive that has a different 'My Documents' folder on it). In my case, Windows had changed the folder's location to a path on my USB hard drive.

    To repair the folder, you have to search your registry (Windows key + R, regedit, enter) for

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

    in both of these folders, look for the key "Personal",
    now type in your preferred folder location (usually C:\Users\{YourUserName}\My Documents}

    After this, you should be able to start the launcher/game again.
    (1)

  2. #2
    Player
    Squa11_Leonhart's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,123
    Character
    Kaya Yuuna
    World
    Cerberus
    Main Class
    Archer Lv 70
    Quote Originally Posted by Riemenschneider View Post
    Most of the information you find on google does not really help, so I am posting a solution that worked for me.

    If you get this error message:
    "File access failed during version check. [11018]"

    That means the launcher (ffxivboot.exe) can't access your 'My Documents' folder.

    There can be many reasons for this, for example an over protective anti virus\anti adware or a similar program that blocks access to your user folder. (usually C:\Users\{YourUserName]\)

    Another possible reason is that you or your Windows somehow screwed up your 'My Documents' folder.

    The reason for this might be a change in your hard disk setup (installing an SSD, connecting a USB hard drive that has a different 'My Documents' folder on it). In my case, Windows had changed the folder's location to a path on my USB hard drive.

    To repair the folder, you have to search your registry (Windows key + R, regedit, enter) for

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

    in both of these folders, look for the key "Personal",
    now type in your preferred folder location (usually C:\Users\{YourUserName}\My Documents}

    After this, you should be able to start the launcher/game again.

    You can change the path by opening the My Documents properties and clicking the 'Location' tab
    (1)

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