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  1. #1
    Player
    Valasty's Avatar
    Join Date
    Aug 2014
    Posts
    8
    Character
    Valasty Nibelung
    World
    Behemoth
    Main Class
    Marauder Lv 35

    Crash on teleport, and cannot log back with that character

    When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

    Time: August 25 was the first occourance, around 6pm PST
    Frequency: Seem to happen everytime I teleport, but I'm not 100% sure as I cannot log back in to test.
    World name: Behemoth
    Character name: Valasty Nibelung
    NPC name: N/A
    Monster name: N/A
    Class/Level: Marauder/25
    Party or solo: Solo
    In-game time: no idea
    Area and coordinates: Teleport from Limsa to Swiftperch, then Teleport from Limsa to Aleport. Both crashed.
    Steps:
    1. Log in the character
    2. Teleport to Switfperch or Aleport
    3. Crash on loading
    4. Try to log back in, and it crashes again on loading

    Connection Specs
    - Type of internet connection/provider: Vivo Speedy 2mb (Brazil)
    - Modem maker/model number: N/A

    PC Specs
    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 7 Ultimate 64 bits (6.1, Compilação 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
    SYSTEM_CPU Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.3GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
    SYSTEM_LANGUAGE Português (Configuração regional: Português)
    SYSTEM_MEMORY 8173.238MB
    SYSTEM_VIRTUAL_MEMORY 2047.875MB
    SYSTEM_PAGE_FILE 16344.672MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 195.215GB SYSTEM_FREEDISC_SPACE 19.025GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1667.702GB SYSTEM_FREEDISC_SPACE 52.154GB
    SYSTEM_DIRECTX_VERSION DirectX 11
    SYSTEM_GRAPHICS AMD Radeon HD 6900 Series
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x6718)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 2035.688 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 3830.619 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1280
    SYSTEM_GRAPHICS_DRIVER_DATE 17/04/2014 23:42:54
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglês
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Alto-falantes (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {4DFAFD18-6D94-4855-882D-D20B4CF147BD}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6251
    SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
    SYSTEM_SOUND_DRIVER_DATE 23/11/2010 07:16:56
    SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {AF913CBA-5367-4914-974A-B873BB36A2AC}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6251
    SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
    SYSTEM_SOUND_DRIVER_DATE 23/11/2010 07:16:56
    SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {C3EE13D4-5B78-42D6-B65D-91A1B012DC57}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6251
    SYSTEM_SOUND_DRIVER_LANGUAGE Inglês
    SYSTEM_SOUND_DRIVER_DATE 23/11/2010 07:16:56
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Teclado
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {2FBF45C0-E470-11E1-8001444553540000}
    SYSTEM_INPUT_NAME G500
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {2FBF45C0-E470-11E1-8002444553540000}
    SYSTEM_INPUT_NAME G500
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {2FBF45C0-E470-11E1-8003444553540000}
    SYSTEM_INPUT_NAME G500
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

    Laptop Model Name: N/A
    Laptop Model Number: N/A

    Gamepad Manufacturer: N/A
    Gamepad Model Name: N/A
    Gamepad Part Number: N/A

    Browser Information
    - Name and version of the browser currently in-use: N/A
    - Internet Explorer Version: N/A


    Additional information:
    If someone else tries to log the character, it works normally. However, I'm still unable to log back in while the character is close to the teleport location, only after Return is pressed.

    It's not a problem with my computer/connection because the game runs normally for other characters, and was running normally until the first crash. My guess is a bugged equipment.

    I'm unable to play my main character for more than 24 hours now, and the GM refused to simply move my character to fix the issue (ticket 4106727).

    EDIT: it's the same issue as this: http://forum.square-enix.com/ffxiv/t...r-allow-log-in
    The thread has no activity for 4 months, so I posed this new one.
    (0)
    Last edited by Valasty; 08-27-2014 at 10:48 PM.

  2. #2
    Player
    Valasty's Avatar
    Join Date
    Aug 2014
    Posts
    8
    Character
    Valasty Nibelung
    World
    Behemoth
    Main Class
    Marauder Lv 35
    I managed to do some tests here with the help of a friend, and found that Western La Noscea is completely bugged for me, I cannot access it via ship or Teleport. All other places seem to be working fine. It has to be something new to the map upon reaching lv25 Marauder, possibly a new quest? I've done plenty of things there until then with no issues.

    EDIT: I also tried reducing graphics and removing equips to teleport, none worked.
    (0)