Unable to purchase retainers

[joelvelez93]

Heya, will try that either tonight or tomorrow, thank you though, for giving me an alternative. It's a pain, having to do it separate but, if it works, I'll be glad to do it. Will let you know how things go

No. Can't buy Crysta. ><

It says, after getting the amount of Crysta: ERROR (11000)
A technical issue has occurred.
Try accessing the site again. If the issue still has not been resolved, please contact the Square Enix Support Centre.

Come on Square. Can't use my card, can't buy crysta. My two retainers are locked and my 3 mil is frozen. Very frustrating.

If you're using a phone or something, use a computer. Use internet explorer. Sometimes Chrome/Safari gives issues
As for getting that error, be sure to use you are using ULTIMATEPAY!

If not, then definitely give the support center a call on Monday. Or even your bank!

[RaineStryke]

No, I am not using a phone but a computer. I've tried Firefox. Even with internet explorer(never again, crappy browser), it gives me the same errors and stuff.

I can't get to UltimatePay. That is the whole point. Crysta amount and then payment options - it gives me the error when choosing the Crysta amount. I can't even get to the payment page.

I wont be calling them unless I /have/ to. What you may not know is I live in New Zealand so the call charge is going to be freaking insane. If I can even /find/ a number.

Thanks for your help and I'm sorry if it seems I'm snappy at you. I'm not, honestly. I appreciate you taking the time out to give some help