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  1. #1
    Player
    ShinSunyata's Avatar
    Join Date
    Apr 2012
    Posts
    3
    Character
    Shin Sunyata
    World
    Balmung
    Main Class
    Conjurer Lv 50

    bought steam game cant use time for other account?

    might not be the right place.
    want a refund if possible i was informed before hand that you could link the accounts and/or us the free trial period on my other account at least.

    that doesnt seem to be the case and the steam version of the game does me no good i was only buying it for the 30 days.

    "A Square Enix Account without any previous Windows version of FFXIV registered, may receive 30 days of free game time. "

    says that directly on the game , doesnt say o but u cant use it on a non steam account.

    sorry i understand the payment method from steam to non steam not carrying over but this is just a code for the game.

    tl;dr bought game for steam for 25$. cant use code on 1.0 account want my money back.
    (0)

  2. #2
    Player
    IveraIvalice's Avatar
    Join Date
    Apr 2011
    Location
    Gridania
    Posts
    595
    Character
    Ivera Ivalice
    World
    Sargatanas
    Main Class
    White Mage Lv 90
    That sounds like a steam issue, ask them to give your money back
    (0)

  3. #3
    Player
    ForteXX's Avatar
    Join Date
    Aug 2013
    Posts
    792
    Character
    Fhorte Dakwhil
    World
    Cactuar
    Main Class
    Thaumaturge Lv 50
    A steam account is just a windows account, so no it cannot be applied to an account that already has the windows version on it.

    Just checked, it even says this specifically on the page, so it is your fault.

    "A Square Enix Account without any previous Windows version of FFXIV registered, may receive 30 days of free game time. "

    Nvm, reread and you mentioned this, but again, you had a 1.0 account, so you should have known since 1.0 was windows only.
    For the 2nd account, as long as you havent put a Windows copy on the account it will work.

    More than likely you can not get a refund in any form. With how I see it, Steam cant refund it because they have no way to tell you didnt use the code, SE cant refund because you bought it from Steam (not from SE)
    (0)
    Last edited by ForteXX; 08-27-2014 at 05:54 AM.

  4. #4
    Player
    joelvelez93's Avatar
    Join Date
    May 2014
    Location
    SoCal / California
    Posts
    118
    Character
    Lydia Grimhood
    World
    Siren
    Main Class
    Arcanist Lv 43
    Quote Originally Posted by ShinSunyata View Post
    might not be the right place.
    want a refund if possible i was informed before hand that you could link the accounts and/or us the free trial period on my other account at least.

    that doesnt seem to be the case and the steam version of the game does me no good i was only buying it for the 30 days.

    "A Square Enix Account without any previous Windows version of FFXIV registered, may receive 30 days of free game time. "

    says that directly on the game , doesnt say o but u cant use it on a non steam account.

    sorry i understand the payment method from steam to non steam not carrying over but this is just a code for the game.

    tl;dr bought game for steam for 25$. cant use code on 1.0 account want my money back.
    You can't add the same version of the game to the account twice. That's like trying to put two hot dog wieners in one hot dog bun. I don't even know why you thought that would work, tbh
    (0)

  5. #5
    Player
    ForteXX's Avatar
    Join Date
    Aug 2013
    Posts
    792
    Character
    Fhorte Dakwhil
    World
    Cactuar
    Main Class
    Thaumaturge Lv 50
    Sorry to hear that you think people calmly telling you exactly why the system works a certain way (and not the way you thought it did, despite being told beforehand) makes a bad community.
    (1)