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  1. #1
    Player
    Kil's Avatar
    Join Date
    Jul 2011
    Location
    Uldah
    Posts
    7
    Character
    Kilas Silvak
    World
    Hyperion
    Main Class
    Lancer Lv 50

    Grand Companies problem

    No matter which city I try it at every time I try to spend my seals the game locks me in on the npc and wont move from there. I can still move the camera but it locks me in the conversation with him so I cant move. Each time I had to force D/c (left it like that for like an hour) this has happened like 9 times now >.<
    (0)

  2. #2
    Moderator Baccanale's Avatar
    Join Date
    Feb 2011
    Posts
    746
    Greetings, Kil!
    Thank you for posting your concerns about your game freezing when interacting with NPC's. In order to make sure that we have enough information for a thorough investigation, it would be a great help to us if you provided as many details as you can in the following form:

    Platform:
    Specify which version of Windows was in use to play the game.

    ISP:
    Name of ISP you use to connect to the Internet.

    Type of Internet Connection:
    Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

    Internet Connection Speed:
    Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

    Date & Time:
    Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

    Physical Level:
    Physical level of your character when the issue occurred.

    Area and Coordinates:
    Area and map coordinates where the issue occurred.

    NPC Name:
    Name of NPC that your character was interacting with when the issue occurred.
    *If you were not interacting with any NPC, then please write "None".

    Thanks again for your participation!
    (0)

  3. #3
    Player
    Kil's Avatar
    Join Date
    Jul 2011
    Location
    Uldah
    Posts
    7
    Character
    Kilas Silvak
    World
    Hyperion
    Main Class
    Lancer Lv 50
    Platform: Windows
    ISP:
    Type of Internet Connection:broadband
    Internet Connection Speed:
    Date & Time: 7/30/11
    Frequency: every time I talk to the npc
    Character Name:kil kaze
    Race: lafell
    World: tarabia
    Class/Skill Rank: con/23
    Physical Level: 30
    Area and Coordinates: In every grand company
    Party or Solo: solo
    NPC Name:grand company vendors
    Monster Name:
    In-Game Time:
    Steps:
    1.go to grand company vendor
    2.ask to spend seals
    3.locks but can still move camera, see other people move and hear music fine
    dont know much about computers thats the best I can give
    (0)

  4. #4
    Moderator Bublex's Avatar
    Join Date
    Feb 2011
    Posts
    90
    Greetings, Kil!
    Thank you for filling out the complete template provided. I have made sure to submit your information to the development team, and they will make sure to thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend consulting http://lodestone.finalfantasyxiv.com/ or http://forum.square-enix.com/ffxiv/f...40-Patch-Notes for any details about the development team's investigation. Thanks again for your report!
    (0)