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  1. #1
    Player
    Bergamoth's Avatar
    Join Date
    Aug 2014
    Location
    Limsa Lominsa
    Posts
    1
    Character
    Bergamoth Megid
    World
    Cerberus
    Main Class
    Arcanist Lv 50

    CTD after entering instanced location (The Sea Rises)

    [Solved] Uninstalled/reinstalled, problem fixed.

    Hello,

    I am currently encountering the following issue: during the quest "The Sea Rises", I entered the Command Room in Limsa Lominsa. As I clicked the NPC to enter the room and agreed to enter, I got an instant quit to desktop with the message

    "FINAL FANTASY XIV: A Realm Reborn has
    stopped working

    A problem caused the program..." etc.

    The event viewer has the EventID 1000 on this and all subsequent crashes.

    After this, every time I get to my character screen and log in with my character, the loading screen for Limsa Lominsa is displayed for a few seconds then the game crashes.
    I tried changing my resolution/graphic settings to no result.
    I tried rebooting my computer to no result.
    Trying to log on with a different character on a different world (Primal instead of Cerberus), my character on there loaded fine and I could play without any crashes.
    Prior to this issue I was chaining Thornmarch Hard all morning without any problems.

    I can only infer that this problem is related to something concerning the area I tried to enter. So far I tried restarting the game several times, waiting several minutes/restarting the computer between each attempt with no success.

    I have noticed on my character screen prior to entering the game proper that the game considers I am already in the command room. Do you think there is a way to ask official support to get my character out of there? It would not solve the issue per se, but at least I would be able to turn to the other content instead of being stuck forever.

    Thanks in advance for any help.
    (0)
    Last edited by Bergamoth; 08-25-2014 at 02:44 AM. Reason: Solved