I posted this in the Leviathan world forums earlier this morning.

http://forum.square-enix.com/ffxiv/t...07#post2380007

The reply I recieved is exactly my problem with this community. No one cares and no one wants to help. That's why having a lock out is stupid. Its miserable for new and returning players who want their shot at high end content, but have to scrounge and beg like biblical lepers to get help.