Change Maintainence Time

[Zumi]

On the NA servers they almost always happen at night when there are few people playing. Sorry if you play late nights but most people don't and they want to effect as few people as possible.

[Chiramu]

I believe you missed the part where this maintenance is EMERGENCY. That means they do it as soon as possible. Regular maintenances tend to get moved around. A few recent ones have started as early as 9pm PST which seems like that would have the game coming back up right around when your playtime is... Unfortunately most of the time they're going to pick time periods that affect the least amount of players. Besides ensuring the minimal amount of player disruption it also ensures that the servers don't get bum rushed the second they finish and bring them back online which normally results in strings of login errors and potentially follow up maintenance for a crashed server.

Requoted, because everyone else doesn't seem to read the rest of the comments now.

It's emergency maintenance for hotfixes. It's written on the maintenance notice.

[gamesmart]

And if course people who arent affected are coming here saying "deal with it"
Yes please change the maintrnances to different times. They always affect me and if theres a maintenance, that means I cant play that day.
How is it fair that I lose one day of gaming EVERY DAMN MAINTENANCE when I pay as much for my subscription as everyone else.
Yes it would affect more people if they changed it time to time, but it wouldnt affect THE SAME PEOPLE over and over.

SE's a business, and a business is very unlikely to screw over a larger population of customers so a smaller population can enjoy the service for some time. If I sound apathetic, I'm not - I understand where you're coming from, but from a business perspective this isn't likely to change. There has to be SOMETHING else you can do though, even if it's not the best way you want to spend your free time.

[Tsukino]

They should rotate them more.

Yes it affects the least number of people for the NA servers at this time, but by choosing the same time it affects those same people every time. It's better customer service to interrupt everyone a little than the same group of people repeatedly, even if the size of the groups is different.

Static maintenance times are better used for businesses which close (not 24-hour) or where the customers inconvenienced by an outage are different each time (a 24-hour restaurant for instance).

[DenariusJay]

Not the end of the world, but yea super annoying. Night time is the only time I have to play this game, since I work all day/run errands. So its annoying when I finally get to sit down and find out 5 min into my play time that I gotta log off in an hour. Really aggravating but oh well, sleep is nice too lol.

[Meier]

If it's an emergency it should be done ASAP, within minutes. It's not like I sit here and think..hmm I wanna have an emergency in a few hours. Well...nah nvm, don't feel like having an emergency today! Maybe they should use the word urgent. =P Lol.

Yeah, yeah I know...they are giving people some time to be polite, but I just wanted to joke around.

[Kiara1]

SE's a business, and a business is very unlikely to screw over a larger population of customers so a smaller population can enjoy the service for some time. If I sound apathetic, I'm not - I understand where you're coming from, but from a business perspective this isn't likely to change. There has to be SOMETHING else you can do though, even if it's not the best way you want to spend your free time.

Why can't they just have different times for different servers? EU servers would probably have their maintenance during the morning (when I got most time to play) so then I could choose to play on an NA server for better maintenance times.
But instead, they chose to have them the 3 hours of free time I have before work everytime.

To me it doesn't matter if it affects more people. Say they have 6 maintenances a month, some people don't get affected by that at all, and for some people that means they just lost 6 days of playing from their subscription.
if they rotated the times maybe everyone would be hit by the maintenance twice during those 6 maintenances

It's not about making "most of the people happy" its about making all of the customers happy. I'm seriously considering quitting cause of how SE handles things like this (and lots of other stuff too, SE as a company to me is a joke compared to a lot of other companies imo)

Requoted, because everyone else doesn't seem to read the rest of the comments now.

It's emergency maintenance for hotfixes. It's written on the maintenance notice.

I have never seen a maintenance that hasnt affected me so far, so no it doesn't matter if it's an emergency maintenance or not they are still around the same times

[KyrsIsley]

Choose a different time. You effect the same people with your static time. Give us late nighters a break, we can't choose our free time.

Did I mention time?

It doesn't matter what time they pick, it's always someone's prime time. What you are really saying is simply screw over someone else as long as it's not me.

[Alukah]

It doesn't matter what time they pick, it's always someone's prime time. What you are really saying is simply screw over someone else as long as it's not me.

They are asking for a rotation, not a permanent change, as late night player are the ones always being screwed up.

[Kaelah]

Maintenance is there to patch and fix things. Would you rather they left things not working as intended?

It doesn't matter what time they pick, it's always someone's prime time. What you are really saying is simply screw over someone else as long as it's not me.

This is the perfect way of putting it to be honest. They can't please everyone.