Change Maintainence Time

[AttacKat]

Choose a different time. You effect the same people with your static time. Give us late nighters a break, we can't choose our free time.

It is the law of supply and demand.

SE used to always have maint during the early AM JP hrs during the initial release weeks, which always meant during the peek DAY time in US. This resulted a major setback for NA based players since maint were always during NA peek times. SE then changed it to after 12am PST, so it impacts as least NA based players as possible. It was the best time slot they can squeeze in w/o effecting the majority of the NA playerbase, and you just happen to be within that time slot.

It is very unlikely SE will change the maint timeframe.

[Kiara1]

And if course people who arent affected are coming here saying "deal with it"
Yes please change the maintrnances to different times. They always affect me and if theres a maintenance, that means I cant play that day.
How is it fair that I lose one day of gaming EVERY DAMN MAINTENANCE when I pay as much for my subscription as everyone else.
Yes it would affect more people if they changed it time to time, but it wouldnt affect THE SAME PEOPLE over and over.

[gamesmart]

And if course people who arent affected are coming here saying "deal with it"
Yes please change the maintrnances to different times. They always affect me and if theres a maintenance, that means I cant play that day.
How is it fair that I lose one day of gaming EVERY DAMN MAINTENANCE when I pay as much for my subscription as everyone else.
Yes it would affect more people if they changed it time to time, but it wouldnt affect THE SAME PEOPLE over and over.

SE's a business, and a business is very unlikely to screw over a larger population of customers so a smaller population can enjoy the service for some time. If I sound apathetic, I'm not - I understand where you're coming from, but from a business perspective this isn't likely to change. There has to be SOMETHING else you can do though, even if it's not the best way you want to spend your free time.

[Kiara1]

SE's a business, and a business is very unlikely to screw over a larger population of customers so a smaller population can enjoy the service for some time. If I sound apathetic, I'm not - I understand where you're coming from, but from a business perspective this isn't likely to change. There has to be SOMETHING else you can do though, even if it's not the best way you want to spend your free time.

Why can't they just have different times for different servers? EU servers would probably have their maintenance during the morning (when I got most time to play) so then I could choose to play on an NA server for better maintenance times.
But instead, they chose to have them the 3 hours of free time I have before work everytime.

To me it doesn't matter if it affects more people. Say they have 6 maintenances a month, some people don't get affected by that at all, and for some people that means they just lost 6 days of playing from their subscription.
if they rotated the times maybe everyone would be hit by the maintenance twice during those 6 maintenances

It's not about making "most of the people happy" its about making all of the customers happy. I'm seriously considering quitting cause of how SE handles things like this (and lots of other stuff too, SE as a company to me is a joke compared to a lot of other companies imo)

Requoted, because everyone else doesn't seem to read the rest of the comments now.

It's emergency maintenance for hotfixes. It's written on the maintenance notice.

I have never seen a maintenance that hasnt affected me so far, so no it doesn't matter if it's an emergency maintenance or not they are still around the same times

[Woona]

It's not about making "most of the people happy" its about making all of the customers happy.

Not gonna happen. Ever.

[Assirra]

It's not about making "most of the people happy" its about making all of the customers happy.

Welcome to planet earth, time does not work that way.

Oh and having it changed all the time would give more annoyance on both costumers and SE's side then it would fix it.

[Lilyanna]

It's not about making "most of the people happy" its about making all of the customers happy.

I'm sorry, I've worked in retail management for 10+ years and there is absolutely no way to make every customer that comes into your place of work happy. Companies try and try but something that would make 1 customer happy will make another customer rage. No one is the same, thus, it is hard for any company to be able to set something that would make everyone happy.

[BloodPact]

Why can't they just have different times for different servers? EU servers would probably have their maintenance during the morning (when I got most time to play) so then I could choose to play on an NA server for better maintenance times.
But instead, they chose to have them the 3 hours of free time I have before work everytime.

To me it doesn't matter if it affects more people. Say they have 6 maintenances a month, some people don't get affected by that at all, and for some people that means they just lost 6 days of playing from their subscription.
if they rotated the times maybe everyone would be hit by the maintenance twice during those 6 maintenances

It's not about making "most of the people happy" its about making all of the customers happy. I'm seriously considering quitting cause of how SE handles things like this (and lots of other stuff too, SE as a company to me is a joke compared to a lot of other companies imo)

They do have different times for each of the datacenters. Japan's servers are not taken down for maintenance at the same time that the Americas/Europe's servers are. They are usually done a day-ish in advance (when it's scheduled maintenance.)

As you've been told before, interrupting service from 12-3 AM PST means that basically the whole of the east coast is sleeping and a few people are still playing past prime time in the west. It's probably the time with the least subscribers on. They didn't just Russian roulette the window. If you have the need to play those 12 or so extra hours that you are potentially missing on a monthly basis then I'd suggest you change your schedule because I don't see theirs shifting anytime soon.

[Zileth]

And if course people who arent affected are coming here saying "deal with it"
Yes please change the maintrnances to different times. They always affect me and if theres a maintenance, that means I cant play that day.
How is it fair that I lose one day of gaming EVERY DAMN MAINTENANCE when I pay as much for my subscription as everyone else.
Yes it would affect more people if they changed it time to time, but it wouldnt affect THE SAME PEOPLE over and over.

Clearly you dont know how this stuff work.......

They try to do these things during times when it wouldnt effect or impact the most players. 99% of the MMO's have set times they do everything so the main people whining are the small tiny bunch thats not worth changing the times

So now go sit down and hush

[Aegis]

And if course people who arent affected are coming here saying "deal with it"
Yes please change the maintrnances to different times. They always affect me and if theres a maintenance, that means I cant play that day.
How is it fair that I lose one day of gaming EVERY DAMN MAINTENANCE when I pay as much for my subscription as everyone else.
Yes it would affect more people if they changed it time to time, but it wouldnt affect THE SAME PEOPLE over and over.

Well, the EU players put up with it for 9 years with FFXI. I remember being constantly told by NA players on the forums that that's just how it was and we should deal with it. They were quite smug about it as I recall.

I find myself with very little sympathy for your predicament. But hey, only 8 more years until you've had it as bad as us. Then we can talk.