Okay I ramble so I'll try to keep this short but good luck me.
[GM]Gm Kroyipi, I'm sure some one else has had encounters with GM's both positive and negative but hopefully they all went like the one I had.
long story short, some one was being obscene, rude and very very elitist during a ST run. I wont name names but needless to say I reported them. I work in IT and I know how long some tickets sit before being investigated or even looked at. So i hopped into another run. I then got a response from [GM]Gm Kroyipi in roughly twenty minutes later This is my first encounter with a gms. I was met with both professionalism and sense of ease as they then reassured me they were going to have the matter investigated and culprit if one was determined punished appropriately. I don't know how to end this properly so ill just say once again [GM]Gm Kroyipi, Thanks, keep being professional, nice, and courteous and just overall Awesome. Hopefully you receive the kindness you send out.