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  1. 08-11-2014 12:05 PM #1
    Tawko
    Player
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    Join Date
    Aug 2013
    Posts
    3
    Character
    Tawko Royama
    World
    Excalibur
    Main Class
    Gladiator Lv 50

    Going from trial to collectors edition question

    Friend played 14 day trial to lvl 20. Then she got the collectors download edition off of amazon and registed the game but the in game items havent shown up in here mail. She even logged out. Do these take awhile to arrive? she doesnt have to make new character right?
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  2. 08-11-2014 12:43 PM #2
    Aelinau
    Player
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    Join Date
    Apr 2014
    Posts
    163
    Character
    Aelinau Laerin
    World
    Famfrit
    Main Class
    Summoner Lv 60
    As far as i remember it was instant/relog instant. Did she register it to her trial account she made?
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  3. 08-12-2014 12:24 AM #3
    PetiteMalFleur
    Player
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    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,252
    Character
    Viva Diva
    World
    Gilgamesh
    Main Class
    Scholar Lv 60
    She may have started a new service account when she launched the game. Have her check the mog station to see if the existing character is under the same service account she registered the full game to.
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