Quest crash

[Ch13F]

Main quest : Letting out Orion's belt

when i press this quest for details in journal ,game crashes to desktop.

thanks.

[Emdub]

Greetings Ch13F!

Thank you for taking the time to report this concern for us! Well, certainly crashing is not something the game should be doing. I would be more then happy to submit this for you, however, I would like to ask that you please give us some additional information on this matter. Please fill out as much as you're able from the following template for us. Upon receipt, we will submit this for review for you! Although it may seem as though this template is not necessary as it requests information related to your character specifically, however, the information you give might help find the exact cause as to why an issue may be happening.

Thank you for your time and apologies for any inconvenience!

-=Game Master Emdub=-

Platform:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Skill Rank:
Physical Level:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
In-Game Time:
Steps:
1.
2.
3.
<*Add more steps if necessary.>

[Ch13F]

platform : pc 32bit xp pro
isp : Metronet
Connection : Fiberoptic 10mb
Date and Time : first happened in 27.07.11
Frequency : any attempt %100
Character Name : Cort Halward
Race : Hyur
World : Selbina
Class Rank : 13 archer
Pyhsical level : 14
Area and Coordinates : Quest npc Ahldyskyf , Limsa ferry docks
Party or Solo : Solo


Steps

1- accepting quest "Letting out Orion's belt"
2- attempting to view quest in journal
3- click on quest in journal
4- crash to desktop

note : any attempts creating a crash, any attempts do crash regardless time and area

[Baccanale]

Greetings, Ch13F!
Thank you for taking the time to fill out the form that Emdub had provided. I have made sure to submit all of the information that you have provided to the development team, and they will make sure to thoroughly inspect for what may be causing your crashing trouble. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking on http://lodestone.finalfantasyxiv.com/ or http://forum.square-enix.com/ffxiv/f...40-Patch-Notes for any news that may be made available regarding the development team's investigation. Thanks again for your report!