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  1. #1
    Player
    NettoSaito's Avatar
    Join Date
    Jul 2014
    Location
    Gridania
    Posts
    23
    Character
    Claire Light
    World
    Jenova
    Main Class
    Ninja Lv 60

    Text boxes slowly move down off of screen, or up off of screen [PS4 Version]

    Not sure if this occurs in the PC version as well, but in the PS4 release the text boxes from NPCs slowly shift either down, or up off of the screen each time you talk to someone. After about 4-5 cutscenes, or NPCs simply talk to you, the box is unreadable, and has to be moved back up. While it isn't a major bug, it does get pretty annoying; specially if you're using a controller where you'll have to manually shift it up using the touch pad. I've been using a mouse and keyboard lately (which makes it easier to click and drag), but I'd love to see this fixed sometime.

    Also, yes, I've tried setting the location of the chat boxes with the hub layout, but that did not work. The best way I found to avoid it is by moving the text box to the center of the screen, covering the NPC. It still moves slightly, but it does still move... Towards whichever side of the screen it is closest to to be exact (if its closer to the top, it'll move towards the top).
    (0)

  2. #2
    Moderator Boretalith's Avatar
    Join Date
    Sep 2013
    Posts
    979
    We appreciate you taking the time to report this error to us. However, there are still some details that we need to collect from you before we are able to investigate this properly. If you could please provide the following information, we will make sure that your report is looked into so we can try to resolve it.

    Time:
    Frequency:
    World name:
    Character name:
    NPC name:
    Monster name:
    Class/Level:
    Party or solo:
    In-game time:
    Area and coordinates:
    Steps:
    1.
    2.
    3.
    <*Add more steps if necessary>

    Connection Specs
    - Type of internet connection/provider:
    - Modem maker/model number:

    PS4 Specs

    Connection Specs
    - Type of internet connection/provider
    - Modem maker/model number

    Model Number of the PlayStation 3 You Are Using
    - Model Number:
    (0)