Quote Originally Posted by Bayohne View Post
Your mailbox may be full.
Try deleting your old "Read" mail that you no longer need (like old "Here's your Cait Sith minion!" - FFXIV Dev. Team) to clear up space. Log out and back in and you should be set.
Oooooooooh.

The Moogle actually told me too, I was wondering why there was an extra text box when I was mashing enter.

Delivery Moogle: Your mailbox is a complete and utter mess! There wasn't any room left, so I had to send back a letter, kupo!
Delivery Moogle: Your mailbox is a complete and utter mess! There wasn't any room left, so I had to send back 11 letters, kupo! Perhaps you've been spending too much time delivering others' letters and not enough attending to your own?
Whoops.

Thank you. Got the items and the mount on both characters!