Vote for a EU server in EU

[MeiUshu]

now this is the reason why I dont get as bad lag as I used to when I was attempting Titan HM, now is a piece of cake that fight....I was wondering what changed even if my ilvl 90 gear I dont get hit that bad if not by my own fault.. Only Titan EX is a struggle but not much due to lag anymore, with some exceptions now and then...If this is why I have a better time then I used to ....is WHAOOO lol...from 240ms down to 100 to 120 is heaven..

Mei

[SongJoohee]

Ping for myself is fine (UK), I am generally around 80-100ms.

But yes, EU servers should be... in well in Europe. It blew my mind when I was told and confirmed for myself that they're in Montreal. There should at-least be a warning to European players that there are no actual European servers.

[Etupa]

Ping for myself is fine (UK), I am generally around 80-100ms.

Oh that's really great from UK ! Do you have some tips to share ? ;___;

[Millerna]

I have around 100ms from The Netherlands with WTFast, around 120-130ms without it. However, WTFast does eliminate almost all of the spikes I get.

As for servers physically in the EU, they'd likely have to create new servers for that, considering there are quite a lot of non-EU people on the current 'EU' servers as well.

[Yshnal]

As for servers physically in the EU, they'd likely have to create new servers for that, considering there are quite a lot of non-EU people on the current 'EU' servers as well.

Not really. I don't want sound harsh, but they have the EU tag, so they knew fully well where they were going. If we can't have proper servers just because of non EU people playing on EU servers, I don't know what to say... It doesn't make sense that the people that are intended to play in some specific servers have to suffer because of people that weren't the main target of said servers.

We've been paying the same as everyone else, we have our "own" servers, yet we don't have the same kind of service. Having better ping and less potential connection issues would be nice. Otherwise just remove the EU tag or warn people when chosing their datacenter, please, because most don't even know that the servers are in Canada.

And this is coming from someone that doesn't have any issues besides some lag spikes or disconections from time to time (rarely). That doesn't mean, though, that I wouldn't like to have an optimal ping, and not just for me, but for those that I play with too, be it friends or strangers. We play together, after all, and if someone has issues it's bad for the whole group. I've suffered this a lot (someone getting a lag spike on a critical moment when the whole fight was working fine? yes, I've seen it many times), and I'm getting tired of it. And no, playing with someone else is NOT a solution, as it's not acceptable either that people have to PAY for Battleping and the likes when they can play every other MMO out there without issues.

So, please SE, Yoshida, or whoever reads this. What's being asked in this thread is something fair, and it has been asked many times in the past too. Can we get some acknowledgement that we exist in the form of, at least, a proper (and official) reasoning as of why we can't have a real EU datacenter? Isn't FFXIV:ARR successful in Europe? Don't we pay enough money to warrant us the same quality and treatment as NA and Japan?

[Vileren]

I can understand that they had the servers in Canada at relaunch. Redoing the game was brave and financially risky for SE.

But indeed one year later the game is doing better than what they planned (as they acknowledge themselves), they're planning patches, expansions etc.. Would be a good move to move the data center in Europe, they can afford it, and it wil be better long-term wise.

[Mcshiggs]

I can understand that they had the servers in Canada at relaunch. Redoing the game was brave and financially risky for SE.

But indeed one year later the game is doing better than what they planned (as they acknowledge themselves), they're planning patches, expansions etc.. Would be a good move to move the data center in Europe, they can afford it, and it wil be better long-term wise.

The game is doing better and they are making more money than they expected, but it's clear to see they aren't doing a lot of reinvesting that money into the game, it seems they are still working with the budget they set up from their lower projections. This can be seen easily by looking at content being put in late, broken, and not even close to finished. It is purely a business decision, people are still paying, so it is more profitable for them to keep that money instead of adding more team members. The same goes for European servers, I am sure they are keeping track of subscription gains and losses, and at this point it seems European players are still paying even without European servers, so financially it wouldn't make sense for SE to put them up unless they know that doing so will attract enough new players to pay for the initial cost but also the monthly upkeep. You can't really consider existing players into this because you are already paying without them. If European subs drop, I'm sure they will look at it again, but then they will have to consider if it was the server location or something else driving players away, so if there is a huge loss of European subs, but not NA or Japanese, then maybe they will add servers over there then, but then they might just look at it as throwing away money at a decreasing market.

[Edli]

The game is doing better and they are making more money than they expected, but it's clear to see they aren't doing a lot of reinvesting that money into the game, it seems they are still working with the budget they set up from their lower projections. This can be seen easily by looking at content being put in late, broken, and not even close to finished.

I don't know about that. This game compared to other MMOs has seen some pretty big content thrown at it on a short amount of time. Granted, not every thing in a patch is top notch but is still much better than what I was used to before. Here you have WoW which makes millions every year and they went 1 year with no new content at all.

[Millerna]

Not really. I don't want sound harsh, but they have the EU tag, so they knew fully well where they were going. If we can't have proper servers just because of non EU people playing on EU servers, I don't know what to say... It doesn't make sense that the people that are intended to play in some specific servers have to suffer because of people that weren't the main target of said servers.

They never said the EU tagged servers would ever be physically moved to the EU though, so a lot of people who are not EU, but play during EU primetime have selected the EU servers. There are also a lot of players who prefer to play with people from all over the world, and there was already quite the discussion going on when they decided to split JP servers from the NA/EU ones.

The better option would be new servers and a limited free transfer for those who want to transfer, rather than force everyone to a different datacenter.

[Yshnal]

They never said the EU tagged servers would ever be physically moved to the EU though, so a lot of people who are not EU, but play during EU primetime have selected the EU servers. There are also a lot of players who prefer to play with people from all over the world, and there was already quite the discussion going on when they decided to split JP servers from the NA/EU ones.

The better option would be new servers and a limited free transfer for those who want to transfer, rather than force everyone to a different datacenter.

So, because of a minority, the whole EU population has to be screwed to move away from their own servers? So those are not really EU servers after all, right? Not to mention that nowhere in-game does it say "hey, be aware that these EU servers are not placed in the EU", so many outsiders (besides an informed minority that visits the forums and whatnot) are choosing these based on other preferences aside from the ping that they might have.

Why couldn't said minority, playing in servers not intended for them, bear with the latency issues that they will suffer if the servers are moved, but it's ok that many EU players are suffering them in their very own servers right now? Do you really see that fair or logical? I don't. If anything give free transfers out of said EU servers if they were moved, but not the opposite, as it wouldn't make sense that it would be the main population the one that had to move away from their own servers.

If the situation was the opposite and the NA servers were placed in the EU I would be fine with them being moved out to America, even if I was playing in one of them, without giving their population any more headaches. It would be logical to put the primary server population over the rest, and I would had know that risk when choosing a NA tagged server (as things can and do change).

I'll say it again, and more clearly, hopefully. Europe ≠ International. EU players shouldn't have to take any extra mile, either to play normally (tunneling software) or to have servers located in Europe (transfers out of EU servers). If anyone has taken them for international servers when they aren't tagged as such, they made a mistake. They, not the players that actually thought about them as European servers, specially when nowhere in-game does it say that they aren't.

It's understandable that SE didn't want to risk more money with FFXIV's relaunch, and I understood it and even defended them during the beta when the new datacenter locations where announced, but now that the game is doing fine I would like to know if there's any real excuse as to not move the Chaos datacenter to Europe. Is it even being considered at all?

And remember that this isn't just about "you" (not directed at the quoted one) or "me". It's about many people that have issues when playing overseas and that would notice a great improvement if the servers where located close to us. We have to play with these people, after all, so even if "you" and "me" don't have any issues, it can affect us too in the end. Unless you say "screw them", of course.

Currently there's "three" (well, two, but you know what I mean) datacenters: Japan, North America, and Europe. I know that it's not fair for oceanic, south american, and even west coast players, but that's a whole different issue. The fact is that there does exist an EU datacenter and it's located in Canada. And that causes issues to many players, both those currently playing and also many that left the game because of it.

Yoshi already said they are working on an EU datacenter. Patience

That's wonderful news, and I didn't know it. Do you have any source for that info, please?