Date: 7/29/14
Time: 9:20pm PDT
Area: Second Coil of Bahamut Turn 3

SE Support Team,

My party had just completed the Second Coil of Bahamut Turn 3 and were in the process of lotting when the Hyperion world began to have technical problems.

One by one the members of our party disconnected with error 90000 until I was the only one left. I had already passed on the three items in the loot pool. All three were "unable to be obtained" and hit the floor.

Is there any way to obtain what was lost due to the server crash? Our party has worked very hard to clear this encounter and it would be a shame for our rewards, which can only be obtained once per week, to go to waste. Please respond when you are able and thank you in advance for any help that you can provide.

Sincerely,
Cyndair Aranai - Hyperion Server