Second Coil Items Lost Due to Hyperion World Technical Difficulties

[Cyndair]

Platform: PC - Windows 8.1
Time:7/29/14, 9:20pm PDT
Frequency: Once
World name: Hyperion
Character name: Cyndair Aranai
NPC name: None
Monster name: Avatar
Class/Level: Warrior/50
Party or solo: Party
In-game time: Unknown
Area and coordinates: The Second Coil of Bahamut - Turn 3

Steps:
1. My party had just completed the Second Coil of Bahamut Turn 3 and were in the process of lotting when the Hyperion world began to have technical problems.
2. One by one the members of our party disconnected with error 90000 until I was the only one left.
3. As I had already passed on the three items in the loot pool, I was left to watch as the lot timer expired and all three were "unable to be obtained" and hit the floor.

Screenshot:


4. Shortly thereafter, I was hit with error 90000 as well. An outage was reported on your site a few minutes later.
5. When I logged back on the game, I had only saw the option to enter Turn 4. My party was unable to re-attempt the encounter and the opportunity to obtain loot for that turn was lost for the week.
6. Is there any way to obtain what was lost due to the Hyperion server crash? Our party has worked very hard to clear this encounter and it would be a shame for our rewards, which can only be obtained once per week, to go to waste. Please respond when you are able and thank you in advance for any help that you can provide.

Connection Specs
- Type of internet connection/provider: Cable/Time Warner
- Modem maker/model number: Motorola/SURFboard SB6141

PC Specs
-=-=-=-=- System Information -=-=-=-=-

Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_gdr.140330-1035)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z87X-UD4H
BIOS: F7
Processor: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
Memory: 16384MB RAM
Available OS Memory: 16336MB RAM
Page File: 4512MB used, 28208MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 770
Manufacturer: NVIDIA
Chip type: GeForce GTX 770
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_1184&SUBSYS_84651043&REV_A1
Display Memory: 4033 MB
Dedicated Memory: 1985 MB
Shared Memory: 2048 MB
Current Mode: 1920 x 1200 (32 bit) (59Hz)
Monitor Name: Dell U2410(Digital)
Monitor Model: DELL U2410
Monitor Id: DELF015
Native Mode: 1920 x 1200(p) (59.950Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.3788 (English)
Driver Version: 9.18.13.3788
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 5/19/2014 22:44:03, 17480432 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-52C4-11CF-3F7D-68A41CC2C435}
Vendor ID: 0x10DE
Device ID: 0x1184
SubSys ID: 0x84651043
Revision ID: 0x00A1
Driver Strong Name: oem19.inf:0f066de34a958ed1:Section095:9.18.13.3788ci\ven_10de&dev_1184
Rank Of Driver: 00DA2001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
DXVA2 Modes: DXVA2_ModeMPEG2_IDCT DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeH264_VLD_NoFGT
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D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (ASUS Xonar DSX Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_13F6&DEV_8788&SUBSYS_85221043&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cmudaxp.sys
Driver Version: 5.12.0001.0008 (English)
Driver Attributes: Final Retail
WHQL Logo'd: No
Date and Size: 12/20/2011 02:59:12, 2727936 bytes
Other Files:
Driver Provider: ASUSTeK
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Controller (XBOX One For Windows)
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x02D1
FF Driver: n/a

Device Name: Gaming Mouse G600
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC24A
FF Driver: n/a

Device Name: Gaming Keyboard G105
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC248
FF Driver: n/a

Poll w/ Interrupt: No
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name: NA
Laptop Model Number: NA

Gamepad Manufacturer: Microsoft
Gamepad Model Name: XBOX One For Windows
Gamepad Part Number: NA

Browser Information
- Name and version of the browser currently in-use: Firefox 31
- Internet Explorer Version: NA