I opened a gm ticket and was directed here instead. I am on Hyperion server and sometime between 11:30pm and 12am my server or data center went down. Times I give are cst as that is my timezone. When I finally got back on I noticed right off the bat that my sphere scroll for blm was 60/75 and before the crash it was 61/75. Looks like my rollback cost me a spellspeed tier III materia infused onto my scroll. I spent 800 myth for a mysterious map to get that alexandrite and that's missing too. It seems the server knows I bought a map, the map is gone now which it was suppose to be cause I completed it. But the problem is I am down myth 800, down a alexandrite, and down the infusion to the sphere scroll of a spellspeed tier 3 materia. Can anything be replaced? Can you put the infusion back or at the very least give me the materia and the alexandrite back? I don't know the exact solution but the meld I was doing was at 96% chance to meld and it took. I really just want my meld back if at all possible. 61/75 is where I am wanting to be. That puts me back to normal before the rollback. Leaves me with 14 more alexandrites to farm. Then I will be done with my novus. This matter is very important to me and I would appreciate some attention to it. Thank you very much SE support. I do appreciate your efforts.

Character Name: Lord Rulkar
Server: Hyperion
Location: Limsa Lominsa Lower Decks near the Grand Company chest.
Time: Sometime between 11:30pm and 12am midnight CST
Witness to the missing item was Korialis Carbuncle. She can verify the missing item.