I've seen a couple of such instances on cerberus. One when trying to help a newbie who was asking about things in shout and the poor idle afk hunters started to whine about keeping the shout clear etc.... A few of us then started helping that newbie and I've made a friend out of it as well(one of the other players that was helping him). So yes there are toxic members everywhere there are also the good people there. Just stop being quiet and be one of those that helps.

I've come to run around as a sch/whm for hunts here and there on patrol(since I solo hunt) but I wil rez and heal and help out people I see along the way(even if I'm dps I will help DPS that fate boss that one newbie is trying to do). I call it "running around doing random acts of healing" and one of my friends always get's a kick out of that when I mention I'm doing it. The friendlier server begins with you. Do good things for others and maybe just maybe they will do them for others.