[Quest] Forever Taken - Progression Broken

[Fensfield]

Geez, I hope I'm doing this right...

The main story quest 'Forever Taken' seems to be broken. Having completed the quest's objectives, I've returned to the Waking Sands in Ul'dah, where I was told to go to the main hall for some sort of formal address.

However, the door into the main hall (normally opens into a large room with a few NPCs) .. does not open. What does happen, however, is I 'catch' just before reaching the door, and the UI disappears, as if a cutscene or area transfer were about to occur. .. Only for the UI to reappear and control to be returned to me as if nothing had happened.

I have spoken with every relevant NPC I can find, checked walkthroughs on the subject, made certain I have not missed any objectives, and tried exiting and re-entering the Waking Sands, as well as restarting the client. The only thing I haven't tried is going through the quest with another character, as none of my alts are really anywhere near Forra's level.

I'm fairly confident something may be broken. This really is a bit of a sod, given it's keeping me from continuing the storyline.