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  1. #1
    Player
    Ecchi_Goshujin-sama's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    48
    Character
    Myuki Kazumi
    World
    Excalibur
    Main Class
    Thaumaturge Lv 65

    "Imperial Devices (Uldah)" Client Crash

    Greetings,

    I have found a bug, in which the client would crash under the following circumstance:

    Going to "Journal" from the menu, select the quest "Imperial Devices (Uldah)" and as soon as the window comes up, before the text shows, the client crashes.

    I have been able to replicate this at least 3 times, as I've been wanting to check the Map to see where I need to go. I'm unable to proceed this quest due to this fact.

    Additional info if it helps or not: I have taken and completed the quest "Imperial Devices (Gridania)".

    I'm assuming this additional information may help as I have not heard anyone else have this problem starting the company quests from Uldah.

    Thanks for the support.

    Edit: It seems that another quest is affected by this as well. I did the same above with "Say it with Wolf Tails" and crashed multiple times.
    (0)
    Last edited by Ecchi_Goshujin-sama; 07-25-2011 at 04:49 PM. Reason: Additional Info

  2. #2
    Moderator Xophious's Avatar
    Join Date
    Feb 2011
    Posts
    351
    Hey there Ecchi_Goshujin-sama.

    I would be a bit frustrated myself if multiple quests started crashing the game all of a sudden. I can help with forwarding the problem so it gets looked into. Before I can do that, I'll need some more information. Could you please fill out the details?

    Platform:
    ISP:
    Type of Internet Connection:
    Internet Connection Speed:
    Date & Time:
    Frequency:
    Character Name:
    Race:
    World:
    Class/Skill Rank:
    Physical Level:
    Area and Coordinates:
    Party or Solo:
    NPC Name:
    Monster Name:
    In-Game Time:
    Steps:
    1.
    2.
    3.
    <*Add more steps if necessary.>

    Thank you!
    (0)

  3. #3
    Player
    Ecchi_Goshujin-sama's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    48
    Character
    Myuki Kazumi
    World
    Excalibur
    Main Class
    Thaumaturge Lv 65
    Platform: Windows 7 Ultimate 64-bit
    ISP: Time Warner Cable
    Type of Internet Connection: Broadband
    Internet Connection Speed: 15Mbps Down / 1Mbps Up
    Date & Time: 07/25/2011 02:55
    Frequency: Always
    Character Name: Myuki Kazumi
    Race: Miqo'te Seeker of the Sun
    World: Rabanastre
    Class/Skill Rank: Conjurer Rank 40
    Physical Level: 40
    Area and Coordinates: Anywhere
    Party or Solo: Solo
    NPC Name: Fracis for "Say it with Wolf Tails" and NPC in Hall of Flames for "Imperial Devices (Uldah)"
    Monster Name: N/A
    In-Game Time: Anytime
    Steps:
    1. Obtain quests "Imperial Devices (Uldah)" or "Say it with Wolf Tails"
    2. Go to the menu and then go to the Journal
    3. Select either "Imperial Devices (Uldah)" or "Say it with Wolf Tails"
    4. Window will come up, and client will crash.
    (0)

  4. #4
    Moderator Emdub's Avatar
    Join Date
    Feb 2011
    Posts
    242
    Greetings Ecchi_Goshujin-sama!

    Thank you for your assistance with writing a report for us, it is appreciated! I will go ahead and submit this concern to be reviewed for you! Since there is no guarantee that an official response will be posted on this thread, I suggest keeping an eye on the http://lodestone.finalfantasyxiv.com/ website and http://forum.square-enix.com/ffxiv/forums/133 for any news on this matter.

    Thank you again for your assistance and apologies for any inconvenience!

    -=Game Master Emdub=-
    (0)