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  1. #1
    Player
    Toef's Avatar
    Join Date
    Jul 2014
    Posts
    5
    Character
    Toef Steel
    World
    Mateus
    Main Class
    Fisher Lv 50

    Purchase of wrong Item.

    I accidentally purchased a book of diamonds with 1300 soldiery tomes and 1 unidentified allagan tome, i meant to purchase a book of spades. How would i go out getting the weathered book of diamonds exchanged for a weathered book of spades?
    (0)

  2. #2
    Player
    Thaliss's Avatar
    Join Date
    Aug 2013
    Location
    Limsa
    Posts
    577
    Character
    Andros Dyrstwyrn
    World
    Cerberus
    Main Class
    Arcanist Lv 50
    Go to support in-game. There is one entry "I purchased wrong Item" something like that.

    If I am correct it works only once, then if you do again you are on your own.
    (0)

  3. #3
    Player
    Brine_Gildchaff's Avatar
    Join Date
    May 2014
    Location
    Gridania
    Posts
    380
    Character
    Brine Gildchaff
    World
    Malboro
    Main Class
    Conjurer Lv 50
    Unfortunately, there's not really a lot you can do. This is why Square implemented a confirmation dialogue for items that can't be equipped by your current class, to try and prevent stuff like this.
    (1)

  4. #4
    Player
    ruskie's Avatar
    Join Date
    Aug 2013
    Posts
    1,966
    Character
    Asny Rak'nys
    World
    Cerberus
    Main Class
    Bard Lv 70
    Contact the GM team ingame for further info on how to solve that. I believe they can sort it out.
    (0)

  5. #5
    Player
    Aldora's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    2,004
    Character
    C'rysta Zeith
    World
    Sargatanas
    Main Class
    Archer Lv 90
    If you go to the Support Desk menu, you should be able to send a message to a GM explaining your situation. I did that once when i accidentally purchased a Darklight boots of healing with my Philo Tomes, while i needed the casting one. They switched the boots for me, but it was only for this one time.

    Edit: hehe, a few people beat me to it. (^_^ )
    (0)

  6. #6
    Player
    Toef's Avatar
    Join Date
    Jul 2014
    Posts
    5
    Character
    Toef Steel
    World
    Mateus
    Main Class
    Fisher Lv 50
    I did all of the above so far and the only response I've gotten is to visit the website, which tells me to talk to a GM. So I'm trying this.
    (0)

  7. #7
    Player
    Nekodar's Avatar
    Join Date
    Feb 2013
    Location
    Ul'dah
    Posts
    2,104
    Character
    Nyaano Nohea
    World
    Midgardsormr
    Main Class
    Conjurer Lv 70
    Quote Originally Posted by Toef View Post
    I did all of the above so far and the only response I've gotten is to visit the website, which tells me to talk to a GM. So I'm trying this.
    Except this isn't where you place a GM call. You do that in-game.
    (0)

  8. #8
    Player
    Toef's Avatar
    Join Date
    Jul 2014
    Posts
    5
    Character
    Toef Steel
    World
    Mateus
    Main Class
    Fisher Lv 50
    Again, did that. I spoke with some people and they told me this is how they got things handled.
    (0)

  9. #9
    Player
    Toef's Avatar
    Join Date
    Jul 2014
    Posts
    5
    Character
    Toef Steel
    World
    Mateus
    Main Class
    Fisher Lv 50
    Bumping thread.
    (0)

  10. #10
    Player Lithera's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    1,225
    Character
    Randolont Althoreaux
    World
    Midgardsormr
    Main Class
    Lancer Lv 60
    Your question was answered...not sure why you're bumping. Place an in-game GM call stating you want to use your one-time item restore to get the book swapped. There's nothing else to it. If a GM is telling you something different then you got a GM-in-training or something and just place another call or ask to be referred to the Senior GM.
    (2)

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