One of the things I have noticed about the quest system is that lockouts reflect the turn-in time and not the time of receipt.

As an example:

back when weekly primals were the newest thing, I once downed the quest, but was on a trip and couldnt turn the quest in until the day after the weekly reset. I turned in the quest, but because it reset based on my turn-in time, I was locked out for the rest of the next week and couldn't do it again until the following reset.

Today, the same thing happened with my daily alexandrite quest. I finished the Expert roulette by the skin of my teeth and was able to finish the quest, but because I didn't turn it in until after 8 am the next morning, I was unable to pick up the quest again and will have to wait ANOTHER day to get it. Effectively, I have been locked out of getting my daily alexandrite.

Please ask the developers if they can change it so a quests reset is based on when you GOT the quest and not when you turned it IN.

Thanks!